Process Excellence Manager
Process Excellence Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Create your best future and join Westpac as aProcess Excellence Manager
Whats the role
As our new Process Excellence Manager youll lead the way in shaping how we govern document and maintain our processes and procedures across Cash & Transactional Banking Operations (CTBO). Youll define best practices for procedure documentation and drive a culture of excellence through coaching and leading our process community of practice. Additionally you will lead our multi-year journey towards a future-proof knowledge system on Confluence. This is a full-time role based in Sydney working standard business hours.
What do I need
Were looking for someone whos passionate about building clarity and structure working with a variety of stakeholders and continuous improvement. To thrive in this role youll bring:
- Significant experience in process excellence and/or business analysis with strong experience in process documentation and writing
- Confidence working with tools like Confluence (or a willingness to learn)
- A collaborative mindset with excellent communication and stakeholder engagement skills
- An innate curiosity and motivation to continuously upskill in process documentation and governance and the ability to distil these learnings with our knowledge community of practice
- The ability to deliver training and support teams on best practice process writing working with stakeholders of varied seniority and across both run and change teams
Ready to lead meaningful change and help shape the future of operational excellence at Westpac Wed love to hear from you.
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started simply click on the APPLY or APPLY NOW button
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more informationand additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.
Required Experience:
Manager
Employment Type
Full-Time
