Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via email$ 100000 - 160000
1 Vacancy
Job Title: Service Manager
Location: Berlin CT
Company: Tasca Ford Berlin
Job Type: Full-time
Salary Range: $100000 - $160000
Tasca Ford Berlin is part of the respected Tasca Automotive Group a family-run business with over 75 years of automotive excellence. We are committed to delivering an exceptional service experience to our customers while creating a supportive high-performance environment for our team.
We are looking for an experienced and motivated Service Manager to lead our busy service department. This role is ideal for someone who is passionate about customer service skilled at team leadership and experienced in automotive operationsespecially within a dealership setting.
Manage daily operations of the service department to ensure high productivity and efficiency
Lead train and mentor service advisors technicians and support staff
Ensure top-level customer satisfaction by handling concerns and streamlining the service experience
Monitor department performance using KPIs (labor hours gross profit CSI etc.)
Coordinate with the parts department for timely repairs and effective parts usage
Maintain compliance with all safety environmental and Ford OEM standards
Drive profitability by managing costs labor efficiency and warranty claims
Oversee quality control and technician workflow to reduce comebacks
Create and manage staff schedules training plans and department goals
3 years of experience as a Service Manager or Assistant Service Manager in an automotive dealership
Proven track record in leading high-performing service teams
Strong understanding of automotive repair processes and diagnostics
Excellent communication and customer service skills
Experience using dealership management systems (DMS) and scheduling tools
Valid drivers license
Experience with Ford vehicles and OEM certifications
Familiarity with Fords service processes warranty systems and reporting metrics
Competitive salary ($100000$160000/year depending on experience)
Paid time off and holidays
Health dental and vision insurance
401(k) with employer match
Ongoing training and growth opportunities
Full-time Days: M-F
Weekends as needed
If youre a results-driven leader ready to take the next step in your automotive career apply today and join the Tasca Ford Berlin team!
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Manager
Full-Time