Front Desk Supervisor
Front Desk Supervisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Front Desk Supervisor is responsible for assisting the Operations Lead and Hotel Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Pay: $18.50 hour
Responsibilities
- Approach all interactions with guests and co-workers in a friendly service-oriented manner.
- Always maintain a friendly and warm demeanor.
- Ensure that employees are always attentive friendly helpful and courteous to all guests managers and fellow employees.
- Ensure logging and delivery of all messages packages and mail in a timely and professional manner.
- Be aware of all rates packages and promotions currently offered.
- Have knowledge of and assist in all emergency procedures as required.
- Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner.
- Be able to perform all duties of Guest Services Agent.
- Run room status reports in a timely manner and relay necessary information to affected departments and individuals.
- Monitor key control to maintain hotel security.
- Answer all guest inquiries in a timely and professional nature.
- Assist in training and cross training of new hires and current employees on a regular basis.
- Attend meetings/training as required by management.
Qualifications
- High School diploma or equivalent required.
- At least 2 to 3 years of progressive experience in a hotel or a related field required.
- College coursework in related field helpful.
- Previous supervisory responsibility preferred.
- Ability to stand during entire shift.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
Distinctive Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Manager
Employment Type
Full-Time
