Business Systems Lead
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Job Description
Please note: This role is contingent upon contract award. While it is not an immediate opening we are actively conducting interviews and extending offers in anticipation of the award.
ICF is seeking a bilingual Business Analyst who will also serve as Deputy Project Manager for a modernization initiative with the Puerto Rico Department of Economic Development and Commerce (DEDC). This role is critical to ensure successful delivery of modernization milestones while maintaining strong stakeholder engagement and technical alignment across AI/ML DevSecOps and data integration teams.
Location: This position will be based in San Juan Puerto Rico.
What youll be doing:
Lead bilingual stakeholder engagement sessions with various Puerto Rican agencies to elicit and document business and technical requirements.
Translate stakeholder needs into user stories process flows and acceptance criteria for development teams.
Collaborate with developers UX designers and AI/ML experts to ensure requirements are actionable and aligned with a modular microservices-based architecture.
Support backlog grooming sprint planning and UAT coordination.
Support the Project Manager in tracking delivery milestones managing risks and reporting progress to the client and internal leadership.
Coordinate cross-functional teams across time zones and disciplines ensuring alignment with the project roadmap and compliance requirements.
Assist in managing the transition from legacy to modernization system ensuring continuity of operations and stakeholder confidence.
What you must have:
Bachelors degree in Computer Science Information Systems or relevant field.
5 years of experience in business analysis or project coordination roles.
5 years experience conducting and leading interviews to gather manage and validate requirements.
What wed like you to have (preferred):
Bilingual fluency in English and Spanish (written and spoken).
Prior experience working with Puerto Rico government agencies or bilingual user bases.
Experience with Agile methodologies and tools (e.g. Jira Azure DevOps).
Understands technical issues and cybersecurity at a high-level.
Experience supporting modernization of workforce systems or platforms.
Familiarity with AI/ML integration DevSecOps pipelines and cloud-native architectures (Azure preferred).
Experience with Agile techniques: User Stories TDD BDD Continuous Integration Continuous Testing Continuous Delivery Automated Testing
Certified Business Analyst Professional (CBAP) or PMP Professional Business Analyst (PBA) certification.
Professional Skills:
First-hand experience working with teams in a variety of contexts (e.g. different team sizes different organizations different cultures co-located vs. distributed etc.).
Strong communication and facilitation skills.
Ability to work with minimal supervision in very dynamic and timeline sensitive work.
Ability to work collaboratively within a multidisciplinary team including program managers data analysts and stakeholder engagement specialists.
#Indeed
Working at ICF
ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges navigate change and shape the future.We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.
Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentto provide needed reasonable accommodations.
Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.
At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$73371.00 - $124730.00Puerto Rico Remote Office (PR99)Employment Type
Full-Time
