Remote Reader Services Specialist Contingent on Contract Award
Remote Reader Services Specialist Contingent on Contract Award
Posted on :
31-07-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- Competitive salary
- Flexible schedule
- Opportunity for advancement
About the Role:
Global Impact Group is seeking a Reader Services Specialist to support a visually impaired Veterans Service Representative (VSR) at the VA Cleveland Regional Office. This position is part of a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside contract and is contingent upon award of the federal contract RFQ 36C10D25Q0119 by the U.S. Department of Veterans Affairs.
Key Responsibilities:
- Read aloud from electronic and hard copy documents (PDFs handwritten materials medical records etc.)
- Identify and communicate all fields in forms including blank ones
- Review and read outgoing VA communications for accuracy and completeness
- Assist with inaccessible screen content in VA systems such as VBMS CAPRI eVA IPPS and others
- Maintain daily Service Hour Log with signatures/initials for verification
Required Qualifications:
- Minimum age 18
- Fluent in English with clear pronunciation
- Exceptional reading grammar and oral communication skills
- Professional demeanor and customer service orientation
- Ability to work independently and confidentially in a remote setting
- Access to secure and reliable internet and personal computer (VA equipment will not be provided)
Additional Requirements (Post-Award):
- Favorable completion of background investigation (NACI Level)
- Completion of VA-provided training (e.g. privacy and cybersecurity)
- Signed Rules of Behavior and compliance with VA data security policies
Conditions of Employment:
- This is a contingent position meaning employment is conditional upon:
- Contract award by the Department of Veterans Affairs
- Approval of candidate by the VA Contracting Officer
- Favorable adjudication of background investigation
- The candidate must be available to begin onboarding promptly upon contract award (anticipated September 2025)
To Apply:
Submit the following to
- Resume highlighting relevant experience
- Cover letter referencing Reader Services VA RFQ 36C10D25Q0119
- Availability to begin work post-award
Global Impact Group is an equal opportunity employer and a proud certified Service-Disabled Veteran-Owned Small Business (SDVOSB).
This is a remote position.
Compensation: $15.00 - $17.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh North Carolina providing innovative and quality-driven solutions in Staffing Language Services Consulting Janitorial and Employment Placement. As an ISO 9001 and ISO 17100 certified firm we serve government healthcare education and corporate clients with excellence efficiency and cultural competence. Our mission is to deliver tailored services that empower individuals strengthen organizations and create lasting impact in the communities we serve.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
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