Staff Engineer

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700 urgent care clinics across the country. We create maintain and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments to checking in to clinical documentation and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.

Experity offers the following:

• Benefits Comprehensive coverage starts first day of employment and includes Medical Dental/Orthodontia and Vision.
• Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• Employee Assistance Program - This robust program includes counseling legal resolution financial education pet adoption assistance identity theft and fraud resolution and so much more.
• Flexibility Experity is committed to helping team members face the demands of juggling work family and life-related issues by offering flexible work scheduling to manage your work-life balance.
• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge relax and spend time with loved ones.
• Career Development Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• Team Building We bring our Team Members together when we can to strengthen the team build relationships and have fun! We even have a family company picnic and a holiday party.
• Total Compensation - Competitive pay quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Hybrid workforce:

Experity offers Team Members the opportunity to work remotely or in an office. While this position allows remote work we require Team Members to live within a commutable distance from one of our locations to ensure you are available to come into the office as needed.

Job Summary:

The Staff Engineer plays a pivotal role in creating strategic leverage across multiple complex initiatives that span Product Engineering and Go-To-Market boundaries. Operating at the intersection of ambiguity and cross-functional demands this position requires a unique blend of proactive leadership deep technical expertise and strategic business acumen. Success relies on exceptional clarity open and fluid communication and a commitment to fostering a team-first environment where collective growth and contributions drive organizational excellence. This role requires appropriate hands-on experience with modern software engineering practices cloud technologies (particularly AWS) containerization CI/CD distributed systems and related technologies.

Responsibilities:

• Lead and facilitate complex cross-functional initiatives ensuring clear alignment and coordination across Product Engineering and Go-To-Market teams.
• Own key strategic initiatives essential for organizational growth including platform observability enhancements deployment automation and cross-functional system maturity.
• Identify clarify and resolve areas of ambiguity by promoting transparent communication between diverse teams and stakeholders.
• Deeply engage with product and business contexts to translate customer problems into clear actionable technical strategies.
• Create complex architectural frameworks for components and features emphasizing InterOps DevOps and DataOps considerations.
• Plan analyze design implement test and maintain software while solving challenging technical issues as they arise.
• Develop and maintain standardized processes and best practices for software. development testing and deployment while advocating for automation and CI/CD.
• Champion best practices in code quality testing and security through code reviews and adherence to coding standards.
• Address system stability challenges including managing backlogs and decoupling tightly integrated services to enhance flexibility.
• Provide technical mentorship and leadership to engineering teams ensuring adherence to architectural best practices and fostering continuous improvement.
• Review code written by junior engineers and provide regular constructive feedback to ensure quality standards.
• Act as a role model upholding core organizational values while prioritizing team success over individual achievements.
• Advocate and facilitate implementation of observability instrumentation and analytics platforms to support real-time monitoring and decision-making.
• Optimize products perform scalability enhancements and stay current with emerging technologies to recommend suitable applications.
• Communicate with senior leaders and executives to determine the organizations unique software needs.
• Solve challenging technical issues as they arise and develop strategies to prevent further errors.
• Ensure the team follows best practices and adheres to strict coding standards.
• Stay current with new tools and emerging technologies and recommend suitable applications.
• Present progress reports to senior leaders.
• Other duties as assigned.

Education:

• Bachelors degree in Computer Science Software Engineering or related field or equivalent combination of education and experience.

Travel:

• Ability to travel as needed (minimal).

Experience:

• Eight years of progressive software engineering experience with significant focus on architecture technical leadership and cross-team integration roles.
• Hands-on experience in designing and implementing distributed scalable and performant software architectures ensuring robust and efficient solutions.
• Proven proficiency with modern cloud technologies specifically AWS (primary) Azure or GCP including experience with serverless architectures containerization (Docker Kubernetes) orchestration and infrastructure automation (Terraform CloudFormation).
• Strong hands-on development experience with modern front-end and back-end stacks including frameworks such as React NextJS and related technologies

Preferred:

• Experience with current CI/CD pipelines and methodologies including GitHub Actions Jenkins CircleCI or similar tools to facilitate rapid and reliable software delivery.
• Practical expertise with various unit testing frameworks and tools such as Jest React Testing Library Cypress or similar ensuring code quality and robustness.
• Experience in designing implementing and optimizing microservices architectures and related inter-service communication patterns (REST GraphQL event-driven architectures message queuing).
• Knowledge and experience in observability monitoring and instrumentation technologies (e.g. Datadog New Relic Prometheus Grafana) to maintain system health and performance visibility.
• Familiarity with advanced data storage solutions (PostgreSQL MongoDB Redis DynamoDB) and their strategic integration within distributed systems.
• Experience implementing secure application development practices including authentication authorization (OAuth JWT) and secure coding principles.

Maximum budgeted salary:

$125400 - $166000

Lead Competencies:

• Technical Depth: Proven hands-on expertise in modern software architecture cloud technologies and platform integrations.
• Adaptability and Continuous Learning: Demonstrates the ability to quickly grasp new technologies frameworks and approaches adapting effectively to evolving organizational needs.
• Cross-functional Integration: Exceptional ability to bridge diverse functional teams translating effectively between technical and business stakeholders.
• Proactive Leadership: Anticipates challenges drives clarity in ambiguous situations and leads with a forward-thinking mindset.
• Business Impact: Understands organizational strategy and aligns technical initiatives directly with business outcomes and objectives.
• Clear and Open Communication: Ensures that strategic and operational clarity is maintained across all communications fostering a culture of transparency and collective understanding.
• Team-First Approach: Prioritizes team contributions and outcomes consistently fostering an inclusive environment that values collective growth and performance.
• Accountability and Reliability: Demonstrates a consistent track record of fulfilling commitments maintaining clear communication and delivering reliable results.
• Empathy and Engagement: Builds trust through authentic empathetic engagement with team members actively supporting their professional development and success.
  
  

Every team member exhibits our core values:

• Team First
• Lift Others Up
• Share Openly
• Set and Crush Goals
• Delight the Client

Our urgent care solutions include:

• Electronic Medical Records (EMR): Software that healthcare providers use to input patient data such as medical history diagnoses treatment plans medications and test results.
• Patient Engagement (PE): Software that shows patients the wait times at various clinics allows patients to reserve a spot in line if theres a wait and book the appointment.
• Practice Management (PM): Software that the clinic front desk staff uses to register the patient once they arrive for their appointment.
• Billing and Revenue Cycle Management (RCM): Software that manages coding billing and payer contracts for clinics so they dont have to.
• Teleradiology: Board certified radiologist providing accurate and timely reads of results from X-rays CT scans MRIs and ultrasounds for our urgent care clients.
• Consulting: Consulting services for urgent care clinics to assist with opening expanding and enhancing clients businesses

Required Experience:

Staff IC