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You will be updated with latest job alerts via emailUniversal Horror Unleashed is a terrifyingly unique experience that will bring haunts to Las Vegas year-round. Located at Area 15 is the heart of horror we would love to have you haunting alongside us! With the nature of this experience comes a unique working environment. You will find yourself working in dark environments around special effects including strobe lights fog artificial smells and more. The working hours will be unique typically spanning over late evenings/nights and weekends (holidays included). This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave and a variety of other discounts and perks.
POSITION SUMMARY
The Group and Event Sales Manager will focus on selling Universals newest year-round horror attraction Universal Horror Unleashed. They will oversee the day-to-day activity of ensuring that group and event sales targets and guest service standards are consistently met and partner closely with Food & Beverage Operations Finance and other internal teams.
POSITION RESPONSIBILITIES
Create manage and distribute reports to effectively communicate sales data and insights. Utilize Salesforce for lead generation account management and tracking sales activity. Effectively manage the sales cycle including lead generation contracting execution and follow-up.
Process group ticket sales event deposits and balance payments using the SAP Horizon ticketing system. Create Banquet Event Orders and run-of-show schedules using internal systems. Collaborate with internal teams to ensure seamless and successful event execution.
Continue to be well-versed in all Universal Horror Unleashed product offerings procedures and policies. Stay informed about industry trends competitive offerings and emerging event technologies. Participate in ongoing training internal briefings and product updates to ensure accurate and current knowledge is applied in all client interactions.
SUPERVISORY RESPONSIBILITY
ADDITIONAL INFORMATION
QUALFICIATIONSTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or abilities (KSAs) required.
Strong leadership qualities with excellent communication skills both written and verbal
Exceptional communication and presentational skills
Technical acumen to effectively navigate point-of-sale and CRM systems including Salesforce Delphi/Amadeus (Space Management/BEO) and Horizon/SAP POS/ticketing system is desirable
Knowledge and experience working in the Las Vegas hospitality and/or event industry
Consistent attendance and reliability
Ability to work nights and weekends as determined by business needs
Proficient in Microsoft Office including Word Excel PowerPoint Teams and Outlook
Exhibits maturity and confidence in making decisions that will impact the business
Strong analytical thinker
Consistent attendance is a job requirement
EDUCATION
EXPERIENCE
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Destinations & Experiences. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.
Universal Horror Unleashed. Here you can.
Required Experience:
Manager
Full-Time