Patient Access Team Lead - Oncology
Patient Access Team Lead - Oncology
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1 Vacancy
Job Description
The Johns Hopkins Health System Corporation (JHHS) is a not-for-profit organization dedicated to providing the highest quality patient health care in the treatment and prevention of human illness. Read morehere!
Our patients come from all over the world and so do our staff members. They come to be part of a professional and diverse health care team; to work beside the unequaled talent of Johns Hopkins physicians nurses and providers; and to enjoy extensive benefits and opportunities for personal and professional growth.YOU belong here.
What awaits you:
Great schedule!
Monday - Friday Day shift
Room for growth!
Outstanding team in a diverse work environment!
Medical Dental and Vision Insurance.
Retirement Savings Plan w/employer contribution.
Generous Paid Time off & Paid holidays!
Employee and Dependent Tuition assistance benefits!
Health and wellness programs and MORE!
As a Patient Access Specialist youll:
Help patients receive world-class care at Marylands premier medical institution.
Work at the Welcome Center and check-in kiosk.
Perform check-in for patients in Medical Oncology and Radiation Oncology.
Collect co-pays and self-paid balances.
Process authorization and referral requests.
Manage registration work queues.
Provide support in lead capacity for technical and administrative activities.
- Assist with training staff and serves as resource for staff related to complex situations.
- Receive inbound contacts (calls emails faxes etc.) from patients and physicians requesting services within JHMI.
- Coordinate complex appointment scheduling linking consults procedures and ancillary services required for specialty and multiple sub-specialties with the department maintaining patient demographic and insurance pre-registration information in multiple scheduling systems (Meditech IDX OCIS MOSAIQ or EPIC).
What youll bring:
- High School diploma or GED.
- 3 years of related work experience in a health care setting or medical call center
- Leadership experience- lead SME
- Call center and scheduling experience preferred
About us:
Salary Range: Minimum20.22/hour - Maximum33.38/ will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.
Johns HopkinsHealth Systemand its affiliatesare an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Employment Type
Full-Time
