Customer Care Representative
Customer Care Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are accepting applications for Customer Care Representative openings which is a phone-based customer service position.
Responsibilities:
Clearly and accurately assisting customers by taking inbound calls on a dialer system.
Researching resolving and documenting issues.
Preparing professional and accurate written correspondence as needed.
Accurately and quickly computing payoffs extension fees rewrites quotes etc.
We offer our full-time associates:
Amazing Health & Wellness benefits.
4 weeks paid time off.
Annual Merit increases and year-end Bonuses as well as Pension and Profit Sharing benefits!
Amazing associate deals and discounts with our sister company Toyota.
The opportunity for growth and development (Education assistance program) as well as career advancement.
Qualifications:
Assertive clear and concise oral and written communication skills. Competency with PC and 10 key and ability to function/toggle between computer screens and systems (2 screens).
Knowledge of retail and lease auto finance is helpful.
Ability to function productively in a high-volume environment.
Prior customer service experience is preferred.
Ability to multi-task and work with minimal supervision.
Bilingual in Spanish and English is strongly preferred.
#LI-KB1
#LI-Hybrid
This job description may not be inclusive of all assigned duties responsibilities or aspects of the job described and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance business need and manager discretion and may be revised as necessary.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises Inc. is an Equal Employment Opportunity employer. We are committed to recruiting hiring retaining and promoting qualified associates without regard to age race religion color gender sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity gender expression mental or physical disability national origin marital status citizenship military status genetic information veteran status or any other characteristic protected by federal state provincial or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process please contact JM Familys Talent Acquisition department at for assistance. If you have an accommodation request for one of our recruiting events please notify us at least 72 hours prior so that we may provide assistance.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
