APJ Field Operations Manager
APJ Field Operations Manager
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Job Description
About Glean:
Founded in 2019 Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find organize and share information across their teams. By integrating seamlessly with tools like Google Drive Slack and Microsoft Teams Glean ensures employees can access the right knowledge at the right time boosting productivity and collaboration. The companys cutting-edge AI technology simplifies knowledge discovery making it faster and more efficient for teams to leverage their collective intelligence.
About the Role:
Glean is seeking an experienced Sales Ops professional to lead the Sales Operations and Strategy for the APJ region of Glean. This role requires working as the operational and strategic advisor to the APJ Sales Leader - to help build out the sales growth strategies identify the right geographies and segments to invest in oversee the database of records to ensure a comprehensive view of the market and support on key operational functions such as forecasting deal reviews and other operational needs. You are someone with prior sales ops experience - can apply both market context and take a data-driven approach to building out the right growth strategies for this region. You are a self-starter can take full ownership lead cross-functional initiatives and are someone who finds joy in building structure from an ambiguous environment.
You will
- Be a strategic partner and consultant to the APJ Sales leader and sales management - help build revenue growth strategies be engaged in the deal review and forecast process and a part of sales team meetings
- Project manage various initiatives work closely with cross-functional teams to support the overall growth and planning for the APJ region
- Deep dive into and build analytical models such as territory modeling or other growth strategy models
- Partner closely with the finance team on order management and quote-to-close processes
- Oversee and project manage analysts on the centralized sales ops team for related APJ projects; the role will start as a senior level individual contributor but will provide a steep pathway to people management
- Identify business gaps opportunities and take the lead on driving operational initiatives
- Engage with systems business intelligence marketing and other cross-functional teams to prioritize business requirements and rollout major business impacting initiatives
- Drive continuous process improvements and automations that can bring scale to how we operate
- Report and analyze key business performance metrics to be utilized for ad-hoc requests quarterly business reviews
- Work on strategic projects pilots and cross-functional engagements that evolve our go-to-market plan; provide in-depth data-driven recommendations to operations finance and sales leadership
- Be a thought partner to the Sales & Success team and be a subject matter expert within the Sales Operations team
About you
- 5-8 years of work experience preferably in a relevant role such as Revenue Operations Business Operations or Management Consulting with significant leadership in sales teams and SaaS go-to-market models; experience in high-growth AI or technology companies is highly preferred
- Deep expertise in sales support roles business metrics and best practices for driving growth with advanced skills in pipeline management forecasting and territory planning.
- Proven ability to build and lead cross-functional relationships with sales finance and executive stakeholders ensuring strategic alignment and effective collaboration
- Project management experience with the ability to oversee timelines across a multitude of inter-related activities hold teams accountable and report progress to leadership
- People management experience is not required but a nice-to-have. Looking for someone who can coach inspire and build up analysts and drive a collaborative and growth based culture > we value who you are as a person
- Strong analytical skills to look at large datasets visualize and present data in meaningful ways; Experience with SQL and data visualization tools (Sigma or related) is a nice-to-have
- Willingness to learn and pick up new skills and ability to receive constructive feedback
- Strong presentation and communication skills; experience building strong relationships with sales management and cross-functional team members
- Ability to navigate through and communicate complex and sometimes ambiguous situations effectively - verbally in writing and presentations
- Ability to thrive in an action-oriented fast-paced cross-regional diverse and dynamic work environment
Location:
- This role is hybrid - 3 days a week in our Bangalore office
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Required Experience:
Manager
Employment Type
Full Time
