Support Staff - ATU
Support Staff - ATU
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Job Description
Job Details
Description
Health Solutionsis a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado you would be joining a mighty team of support and administrative staff clinicians physicians nurses and others in our efforts to improve the health and wellbeing of our community.
Were hiring full-timeSupport Staff Floatto work at our Acute Treatment Unit (ATU).
What Youll Be Doing
As a member of theSupport Staff you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive compassionate interactions with clients and co-workers and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.
Specifically theSupport Staffmember
- Provides exemplary customer service;
- Strong computer/technology skills
- Works hours that cover agency hours (hours may vary by location and programmatic needs);
- Covers front desk reception;
- Operates phones/phone system;
- Scans and uploads records to the electronic health record;
- Verifies client payer eligibility;
- Schedules client appointments as requested;
- Processes Release of Information requests;
- Process medical records
- Performance measures
- Processing report for review
- Balances cash drawer/box;
- Maintains client electronic health records as needed;
- Completes client phone enrollments;
- Completes other departments job requests as needed;
- Covers at various locations as assigned;
- Performs other duties as assigned by supervisor.
What Youll Like About Us
- Competitive pay. $17.22 an hour(Depends on education and related experience)
- Generous benefits package. For most positions includes paid holidays generous PTO Subsidized YMCA membership tuition reimbursementand FSA
- Insurance: Medical Dental and Vision with low deductibles. Also Wellness benefits program available.
- EAP Teladoc LifeLock Direct Path Life and AD&D
- Retirement 403(b) with employer match up to 6%
- Additional Insurance: FSA Voluntary Life Allstate Voluntary benefits
- School age childcare
- Employee recognition and celebrations
- Warm and friendly work environment in which staff respect and learn from one another
- Opportunities to serve our neighbors in Pueblo Huerfano and Las Animas Counties.
Qualifications
What Were Looking ForThe Must-Haves
- High school diploma or GED equivalent
- One year of receptionist experience including basic computer and keyboarding skills
- Excellent interpersonal relationship skills
- Demonstrated understanding of appropriate boundaries
- Demonstrated flexibility
- Colorado drivers license and access to reliable transportation during work hours
- Must be able to travel to Trinidad & Walsenburg
What Wed Like to See in YouThe Nice-to-Haves
- Medical support experience
- Spanish language skills
- Ability to adapt to changes in technology
Health Solutions expects all staff to
- Adapt to change in the workplace and use change as an opportunity for innovation and creativity;
- Take ownership of problems brainstorm resolutions use sound judgment in selecting solutions to problems and then demonstrate consistent follow through;
- Possess the job knowledge and skills to perform the fundamental job functions and willingly assume greater responsibility over time regarding the scope of work;
- Inspire and model collaborative teamwork; and
- Demonstrate accommodation politeness helpfulness trust building appropriate boundaries and flexibility in customer service.
Closing Date: Open until filled EOE M/F
Required Experience:
Staff IC
Employment Type
Full-Time
