drjobs Senior Service Technician

Senior Service Technician

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1 Vacancy
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Job Location drjobs

Forked River, NJ - USA

Yearly Salary drjobs

$ 80000 - 110000

Vacancy

1 Vacancy

Job Description

Replies within 24 hours
Benefits:
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
The Senior Service Technician reports to the Service Manager and is responsible for performing a wide range of HVACR servicing jobs for industrial commercial and residential customers.
Benefits
  • Paid Training
  • Careers Advancement Opportunities
  • Flexible Scheduling
  • Competitive Compensation
  • Year-Round Work
  • Spiffs Rewards & Employee Contests
Customer-based activities involved in this position require an individual who is decisive tactful dependable and who possesses initiative and the ability to communicate well with all customer groups. A Senior Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and South Jersey Heating and Cooling. Job-related contact can occur with virtually all demographic groups with the majority of the contacts being with service customers other South Jersey Heating and Cooling technicians the Service Manager Dispatcher and the Parts Runners. Representative duties include:
  • Assisting the Service Manager in the planning organization motivation control and coordination of human and other resources in support of the departmental jobs assignments and sales.
  • Leading by example for the service team in a timely efficient and profitable accomplishment of an assigned job or task.
  • Performing special and complex service jobs without assistance including performing periodic on-call duties as required.
  • Training Service Department and other South Jersey Heating and Cooling employees on service-related subjects including call-back prevention servicing tips and equipment protocols.
  • Conducting quality control inspections of South Jersey Heating and Coolings service jobs monitoring the technical progress of newly assigned service employees including start-up oversight.
  • Conducting point-of-work sales of Indoor Air Quality services unit components unit replacements add-on units and residential service contracts.
  • Developing lead referrals for South Jersey Heating and Cooling sales staff.
  • Conducting non-service lead-tech level work in support of the Indoor Air Quality and Installation Departments as assigned.
  • Assisting the Service Manager with administration dispatching and on-site evaluation work.
  • Performing related duties as directed by the Service Manager.
Job Qualifications:
  • High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
  • Five or more years of successful and full-time HVACR experience either as a commercial service or commercial installation technician.
  • Good oral and reading skills including the ability to read and apply manufacturers instructions and to clearly communicate with residential commercial and industrial customers suppliers and all South Jersey Heating and Cooling employees.
  • Physical ability to perform all duties noted above under the conditions circumstances and extreme weather found in NJ.
  • Interest and initiative in maintaining and advancing his/her HVACR skills through a combination of self-study company training manufacturers workshops and other professional development activities.
  • Current NJ operators license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current South Jersey Heating and Cooling insurance carrier
  • Interest initiative and ability to be trained in low-key point-of-service sales techniques including developing sales leads sales of unit replacements add-on units IAQ services and service contracts.
  • Ability to work under pressure of time non-standard schedule supervision considerations weather customer needs and backlog constraints.
Compensation: $80000.00 - $110000.00 per year



There are many exciting options for a career in HVACR waiting to be explored.

If youre looking for a career that offers flexibility job stability strong pay benefits and more then youve come to the right place!



Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

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