Graduate Recruitment Opportunities (GRO) - Operations (Toronto)

Graduate Recruitment Opportunities (GRO) at Manulife John Hancock. Start your career with purpose growth and community.

At Manulife John Hancock we believe in investing in the futurestarting with you. Our Graduate Recruitment Opportunities (GRO) program is a bold new approach to early talent development designed to launch your career with the support structure and opportunities you need to thrive. GRO is Manulife John Hancock s flagship early talent program and brand. Its more than just a jobits a launchpad for your career. GRO offers a consistent high-quality experience for new graduates across the organization.

Accelerate your career in financial services with our Operations Program a key stream within our GRO early talent program. This 18-month direct-hire program places new graduates in Toronto with potential rotations in areas such as Alternative Investments Fund Administration Investment Operations and Retail & Wealth. Youll gain hands-on experience while building foundational skills in Customer Experience Data Analytics and Continuous Improvement. As part of GRO youll join a vibrant community of peers benefit from professional development events mentorship and leadership exposure and be empowered to grow into a future-ready operations leader.

Position Responsibilities:

• Leverage your analytical skills and critical thinking to ask insightful questions understand business drivers and needs and bring clarity and precision to the scope and requirements of initiatives.

• Build and nurture positive effective relationships to strengthen partnerships with key stakeholders.

• Apply your training and knowledge effectively in areas such as data mining analysis and visualization process assessment root cause analysis prioritization and presenting your findings with a focus on customer needs and NPS.

• Provide clear and concise documentation of solution requirements and propose viable solutions.

• Use strong communication skills to lead meetings and present information to all organizational levels.

• Clearly articulate upcoming changes to prepare our business partners.

• Recommend business decisions that drive results and address customer issues.

• Engage in daily activities which may include valuation oversight trade processing and reconciliation risk oversight vendor management tax compliance securities lending financial reporting client onboarding shareholder record-keeping data management and dashboard creation depending on the teams needs.

Required Qualifications:

• Pursuing a degree in Business Administration or a related field with an expected graduation in Spring 2026 from an accredited university.

• Strategic thinking abilities.

• A strong focus on customer-centric solutions.

• Analytical skills with a passion for data analysis and problem-solving.

• Curiosity and a willingness to learn and grow.

• A strong work ethic coupled with a proactive flexible attitude and a readiness to contribute wherever needed.

• Excellent time management planning and communication skills.

• Ability to build and maintain relationships with various stakeholders; a collaborative team player.

• An understanding of the financial services industry including wealth and asset management.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

Application Instructions:

• Please submit a resume cover letter and most recent transcript (unofficial transcripts are accepted)in one PDF file

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

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