Senior Lead Engineer, Microsoft Intune and End User Computing

About Northern Trust:

Northern Trust a Fortune 500 company is a globally recognized award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity. With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.

Senior Lead Engineer Microsoft Intune and End User Computing

Northern Trust is seeking a Senior Engineer with proven experience with Microsoft Intune and end user computing. The Senior Engineer will be responsible for designing implementing and optimizing Microsoft Intune solutions. This partner will help manage our Corporate and End User computing infrastructures and Microsoft Intune platform. The role will include delivering engineering and project activities for managing and optimizing Northern Trust endpoints. Endpoints include Windows OS laptops and desktops MAC devices and virtual desktop infrastructure.

Responsibilities

Responsibilities will include engineering security hardening and management and automation of the infrastructure that supports end user computing endpoints. The candidate will have demonstrated experience with Windows and macOS Intune Autopilot Enterprise Patching Azure Active Directory VDI and scripting.

• Design implement and manage Intune and Microsoft 365 endpoint solutions
• Create and manage Intune policies for application deployment device compliance and security configurations.
• Assess architect design and implement end user computing management solutions with a variety of desktops laptops VDI and mobile endpoints
• Develop Intune policies utilizing existing Active Directory group policies
• Support the deployment of device configurations for enrollment processes troubleshooting implementation and connectivity issues and be part of a team providing ongoing operational support
• Create standardized desktop and laptop configurations including operating systems and software and ensure the deployment feasibility of these configurations to new or existing hardware.
• Analyze report and act upon endpoint performance metrics and security alerts.
• Ensure that all endpoints are compliant with licensing security patches and company policies.
• Research and evaluate new endpoint technologies tools and solutions to improve efficiency and security.
• Function as a subject matter expert for endpoint management providing escalated support and troubleshooting for complex endpoint issues.
• Develop standards and guidelines for the adoption of new technologies.
• Package approved licensed software for installation via Intune.
• Optimize configurations for better user experience. Configure and manage device enrollment compliance policies and conditional access policies.
• Develop and implement automation solutions using scripting such as PowerShell or other scripting languages.
• Provide Tier 3 support for systemic issues
• Collaborate with other engineers project managers and stakeholders to understand business requirements propose solutions and provide updates on project progress.
• Assist the Communications Team with preparing instructions for end users to understand upgrades patches and enrollment
• Provide support for the JAMF MAC OSX configuration profiles and standards.
• Validate compliance and configuration management impacts in UAT and promote to production.
• Recommend cross functional configurations between MDMs (e.g. Intune and JAMF ).
• Implement best practices for projects including operationalization and changes to current environment.
• Develop implement and own technology control standards for endpoints while focusing on improving user experience with endpoint technology
• Contribute to solutions and design documents to ensure innovation security and business requirements are met
• Collaborate with technology and business stakeholders and vendor teams to develop solutions
• Participates in operational activities including monitoring Information Security Risk and at time elevated incidents

Qualifications

• Bachelors Degree Information Technology Computer Science preferred or equivalent work experience
• 8 years experience with Endpoint Management and End User Computing
• 4 years experience using Microsoft Intune and the Intune suite
• 8 years of experience in endpoint engineering in a global large-scale enterprise
• Intune experience required. 3-5 years experience preferred.
• Proficiency in a scripting language such as PowerShell.
• Strong Interpersonal and communication skills both written and verbal.
• Application certification and packaging. 1-3 years preferred.
• Experience with ITSM Tools for incident change and service request tracking.
• Experience with working multiple projects
• Working knowledge of Network concepts: TCP/IP DNS DHCP VPN and troubleshooting connectivity.
• Strong troubleshooting problem solving and creative thought-processing skills.
• Must be able to communicate effectively and cooperatively with end-users IT staff management and vendor support personnel.

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension) health and welfare benefits (medical dental vision spending accounts and disability) paid time off parental and caregiver leave life & accident insurance and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve!Join a workplace with a greater purpose.

Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us andapply today.#MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at .

We hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.