Senior Content Designer

Want to help us help others Were hiring!

GoFundMe is the worlds most powerful community for good dedicated to helping people help each other. By uniting individuals and nonprofits in one place GoFundMe makes it easy and safe for people to ask for help and support causesfor themselves and each other. Together our community has raised more than $40 billion since 2010.

As a Senior Content Designer at GoFundMe youll play a key role in shaping some of our most mission-critical product initiatives. Youll advocate with confidence for clear consistent motivating language at the center of our products and the design process itself.

Were looking for someone with a background in UX content design crafting experiences for social media platforms (activity feeds user-generated content profiles sharing) to help define an exciting new chapter for our business. Youll also have a hand in developing our growing content design practice helping evolve our processes and standards across the company.

While officially a remote-eligible role were looking for candidates based in San Diego Los Angeles or San Francisco.

The Role

• Lead content design on high-profile product initiatives as a part of a cross-functional product team
• Partner with product designers researchers product managers engineers legal marketing and other writers
• Align your work with business goals user needs and our design system.
• Advocate confidently for clear consistent engaging content for your product area at every stage of the product cycle
• Champion the disciplines impact by proactively mentoring designers PMs and others to help them improve their UX writing skills and center content in their own processes

You

• Have a strong content design portfolio of projects showcasing goals process and outcomes including business impact.
• Have a background in designing product experiences for social media ecosystemsactivity feeds user-generated content profiles sharing etc.
• Confidently connect your strong knowledge of user psychology in online social ecosystems to tangible UX solutions
• Confidently contribute to product strategy and vision - not just what words to write but what product we should build
• Clearly articulate your content recommendations and decisions to stakeholders
• Give seek and incorporate thoughtful feedback - whether its about product strategy design decisions or word choice
• Advocate for equitable accessible design and product choices that serve all users with care and attention
• Take initiative and prioritize workload while meeting project deadlines.
• Have experience working with a design system and using tools like Figma Lyssna (UsabilityHub) and JIRA

Preferred

• Experience tracking the business impact of content design and communicating it to internal stakeholders.
• Writing experience in the digital fundraising space.

Why youll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse passionate and talented team in a fast-paced forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work family planning along with generous parental leave flexible time-off policies and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning development and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity equity and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering and Gives Back programs.

We live by our core values: impatient to be great find a way earn trust every day fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race color religion ethnicity nationality or national origin sex sexual orientation gender gender identity or expression pregnancy status marital status age medical condition mental or physical disability or military or veteran status.

The total annual salary for this full-time position is $131000 - $196000 equity benefits. As this is a remote position the salary range was determined by role level and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.

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Learn more about GoFundMe:

Were proud to partner with an independent public charity to extend the reach and impact of our generous community while helping drive critical social change. You can learn more about activities and impact in their FY 24 annual report.

Our annual Year in Help report reflects our communitys impact in advancing our mission of helping people help each other.

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