Office Manager
Office Manager
Posted on :
31-07-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
At Handyman Connection our Office Manager keeps the business running like a well-oiled machine. Youll lead the office team support the franchise owner and oversee customer service scheduling revenue tracking and vendor partnerships. Your work helps drive profitability and smooth day-to-day operations.
If youre proactive detail-minded and thrive in a fast-paced leadership role we want to meet you!
Why Join Handyman Connection
- Lead a High-Impact Role Your leadership frees up the franchise owner to focus on growth.
- Competitive Pay Bonuses Earn a strong base salary with performance incentives.
- Manage & Mentor the Office Team Support CSRs and admin staff to keep operations efficient.
- Drive Revenue & Results Work with sales marketing and vendors to boost bookings and customer retention.
- Build Business Relationships Partner with suppliers marketers and local networks.
- Step in as Needed Provide leadership when the owner is away.
- Use Smart Tech Leverage CRM tools scheduling software and dashboards to streamline tasks.
What Youll Do:
- Oversee Office Operations Supervise CSRs and office workflow.
- Track Sales & Efficiency Monitor KPIs job completions and performance metrics.
- Coordinate Scheduling & Service Ensure timely responses scheduling and follow-ups.
- Drive Sales Support estimate follow-ups and work to convert leads to jobs.
- Manage Vendors & Marketing Cultivate partnerships that drive leads and brand visibility.
- Step in for the Owner Make decisions and solve problems when needed.
- Keep Data Clean Maintain accurate reports logs and customer/job details.
- Train the Team Coach CSRs to follow processes and hit service goals.
- Monitor Reviews & Feedback Track NPS scores and online reviews to improve service.
- Stay Efficient Improve systems and eliminate waste in daily operations.
What Were Looking For:
- Leadership Experience Youve managed teams and operations with confidence.
- Business Mindset You understand how service sales and systems drive profit.
- Customer-Focused You care about quality service and smooth operations.
- Analytical Thinking You use data to solve problems and make smart decisions.
- Strong Communication You handle conflict coach your team and build trust with clients.
- Tech Proficiency Familiar with Outlook Excel Word and CRMs (training available).
- Self-Starter You take initiative and act without needing oversight.
- Industry Experience (Preferred) Bonus points for experience in construction remodeling or trades.
Youll Thrive If You Are:
- An Efficient Office Leader You love structure systems and team accountability.
- Business-Minded You get excited about metrics revenue and growing the bottom line.
- A Problem-Solving Multitasker You juggle priorities and still keep the details sharp.
- A Self-Starter You dont wait to be told what to doyou just do it.
Compensation: $20.00 - $22.00 per hour
Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.
If youre interested in:
- high earnings potential
- a flexible schedule that you control
- using your skills to help improve others lives
Handyman Connection might be a great fit for you.
Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated backed by the company that helped launch the industry.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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