Data Solutions & Disputes Product Manager - Payments - Vice President
Data Solutions & Disputes Product Manager - Payments - Vice President
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$ 122550 - 201000
1 Vacancy
Job Description
Are you passionate about shaping the future of product innovation and driving value for customers Do you have a knack for guiding successful launches and exceeding expectations If you have experience in payments card processing fraud AI strategic planning P&L management and innovation along with strong data analytics skills we have an exciting opportunity for you!
As a Product Manager in Merchant Services Dispute Solutions where youll play a pivotal role in innovating new product offerings and leading the end-to-end product life cycle. As a core leader youll be the voice of the customer developing profitable products that deliver exceptional value. Your expertise in launching products gathering crucial feedback and ensuring top-tier client experiences will be key to your success. With a focus on scalability resiliency and stability youll collaborate with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job Responsibilities:
- Define and communicate the product vision and strategy for dispute and data management solutions; Align product goals with business objectives and customer needs.
- Collaborate with cross-functional teams including engineering design marketing and sales to ensure successful product development and delivery; Engage with stakeholders to gather requirements prioritize features and address concerns.
- Lead the end-to-end product lifecycle from ideation and development to launch and post-launch support; Ensure products are delivered on time within scope and meet quality standards.
- Analyze data to identify trends insights and opportunities for product improvement and optimization; Use data-driven decision-making to enhance product features and functionality.
- Develop and implement strategies for efficient dispute resolution processes; Ensure compliance with industry regulations and best practices in dispute management.
- Act as the voice of the customer ensuring products deliver exceptional value and address customer pain points; Gather and incorporate customer feedback to continuously improve products.
- Drive innovation by exploring new technologies and methodologies to enhance product offerings; Implement process improvements and automation to increase efficiency and reduce costs.
- Monitor product performance and key metrics to assess success and identify areas for improvement; Prepare and deliver reports and presentations to communicate product status and achievements.
- Identify and mitigate risks associated with product development and deployment; Ensure products are resilient and scalable to handle future growth and challenges.
- Lead and mentor product teams fostering a collaborative and innovative work environment; Encourage professional growth and development within the team.
Required Qualifications Capabilities and Skills:
- 5 years of experience in product management.
- Strong proficiency in data analysis with the ability to interpret complex data sets and derive actionable insights.
- Advanced skills in PowerPoint and Excel with experience in preparing and presenting leadership decks.
- Proven track record of developing innovative ideas to reduce costs and increase revenue through process improvements and automation.
- Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
- Strong problem-solving skills and a proactive approach to identifying and addressing challenges.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
Preferred Qualifications Capabilities and Skills:
- Bachelors degree in Business Computer Science or a related field.
- 3 years of experience within the payment industry.
Required Experience:
IC
Employment Type
Full-Time
