TechOps-DE-CloudOps AMS-Cloud DevOps Engineer -Senior

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

The opportunity

We are looking for a skilled Cloud DevOps Engineer with expertise in both AWS and Azure platforms. This role is responsible for end-to-end DevOps support infrastructure automation CI/CD pipeline troubleshooting and incident resolution across cloud environments. The role will handle escalations lead root cause analysis and collaborate with engineering and infrastructure teams to deliver high-availability services. You will also contribute to enhancing runbooks SOPs and mentoring junior engineers

Your key responsibilities

• Act as a primary escalation point for DevOps-related and infrastructure-related incidents across AWS and Azure.
• Provide troubleshooting support for CI/CD pipeline issues infrastructure provisioning and automation failures.
• Support containerized application environments using Kubernetes (EKS/AKS) Docker and Helm.
• Create and refine SOPs automation scripts and runbooks for efficient issue handling.
• Perform deep-dive analysis and RCA for recurring issues and implement long-term solutions.
• Handle access management IAM policies VNet/VPC setup security group configurations and load balancers.
• Monitor and analyze logs using AWS CloudWatch Azure Monitor and other tools to ensure system health.
• Collaborate with engineering cloud platform and security teams to maintain stable and secure environments.
• Mentor junior team members and contribute to continuous process improvements.

Skills and attributes for success

• Hands-on experience with CI/CD tools like GitHub Actions Azure DevOps Pipelines and AWS CodePipeline.
• Expertise in Infrastructure as Code (IaC) using Terraform; good understanding of CloudFormation and ARM Templates.
• Familiarity with scripting languages such as Bash and Python.
• Deep understanding of AWS (EC2 S3 IAM EKS) and Azure (VMs Blob Storage AKS AAD).
• Container orchestration and management using Kubernetes Helm and Docker.
• Experience with configuration management and automation tools such as Ansible.
• Strong understanding of cloud security best practices IAM policies and compliance standards.
• Experience with ITSM tools like ServiceNow for incident and change management.
• Strong documentation and communication skills.

To qualify for the role you must have

• 3 to 5 years of experience in DevOps cloud infrastructure operations and automation.
• Hands-on expertise in AWS and Azure environments.
• Proficiency in Kubernetes Terraform CI/CD tooling and automation scripting.
• Experience in a 24x7 rotational support model.
• Relevant certifications in AWS and Azure (e.g. AWS DevOps Engineer Azure Administrator Associate).

Technologies and Tools

Must haves

• Cloud Platforms: AWS Azure
• CI/CD & Deployment: GitHub Actions Azure DevOps Pipelines AWS CodePipeline
• Infrastructure as Code: Terraform
• Containerization: Kubernetes (EKS/AKS) Docker Helm
• Logging & Monitoring: AWS CloudWatch Azure Monitor
• Configuration & Automation: Ansible Bash
• Incident & ITSM: ServiceNow or equivalent
• Certification: AWS and Azure relevant certifications

Good to have

• Cloud Infrastructure: CloudFormation ARM Templates
• Security: IAM Policies Role-Based Access Control (RBAC) Security Hub
• Networking: VPC Subnets Load Balancers Security Groups (AWS/Azure)
• Scripting: Python/Bash
• Observability: OpenTelemetry Datadog Splunk
• Compliance: AWS Well-Architected Framework Azure Security Center

What we look for

• Enthusiastic learners with a passion for cloud technologies and DevOps practices.
• Problem solvers with a proactive approach to troubleshooting and optimization.
• Team players who can collaborate effectively in a remote or hybrid work environment.
• Detail-oriented professionals with strong documentation skills.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.