Veterinary Client Service Representative
Veterinary Client Service Representative
Posted on :
31-07-2025
Employer Active
1 Vacancy
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Job Description
Description
Position at Cheyenne West Animal Hospital
Veterinary Client Service Representative Cheyenne West Animal Hospital(Las Vegas NV)
Shift/Schedule: Full-Time four 10 hour shifts
Cheyenne West Animal Hospital a Thrive Pet Healthcare Partner is looking for a Veterinary Client Service Representative to join our team as part of the Thrive Pet Healthcare community.
At Cheyenne West Animal Hospital you will have the support tools and resources to elevate your skills. As a hospital deeply rooted in the local community you will experience the best of both worlds: a genuine local feel with the benefits of Thrives national resources.
Experience & Skills Requirements:
- Experience in veterinary client service
- Enjoys connecting with people and has exemplary customer service skills
- Believes that attention to detail matters
- Eager to learn and is receptive to feedback
- Has excellent communication skills both oral and written
- Possesses a sense of calm even in the chaos
- Demonstrates dependability and ethical decision making
- Is not afraid of challenges and has determination to work through obstacles
- Can work well within a team of diverse individuals showing compassion and empathy
- Is flexible with their availability and able to work a variety of shifts including weekends
The Client Service Representative is a part of our Client Service Team. We value collaboration a supportive environment dedication and we strive for excellence in all that we do. We enjoy working together and want to help each other be the best we can be! This is a full-time position. Schedule flexibility is required.
Primary Job Responsibilities:
- Responsible for ensuring excellent customer service is provided to our clients.
- Answer and prioritize incoming phone calls
- Monitor client flow from check-in through discharge
- Provide excellent customer service to our referring veterinarians and their staff by assisting with their needs and those of their clients.
- Records management
- Audit client and patient electronic records for completeness and accuracy of information.
- Process payment transactions
- Assist with client education
- Relay accurate and complete information from clients to veterinarians and other team members
- Work closely with team members to build comradery cooperation and respect
Aboutthe Hospital
At Cheyenne West Animal Hospital we provide primary care for dogs and cats and boarding services. We also offer same day appointments and or walk-ins for urgent care.
We are open:Monday Friday 8:00am 6:00pm Saturday 8:00am 4:00pm
Benefits our care in action
Thrive offers a suite of benefits to support team members emotional physical professional and financial addition to our health and life insurance and short- and long- term disability plans we offer eligible team members:
- Competitive pay
- 401(k) with employer match
- Mental health resources including 24/7 access to Lyra Health
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Employer-sponsored childcare and elder care
- Personalized care for every family-forming journey
- Pet perks and veterinary service discounts
- Student loan management tools and assistance
Youll Thrive With Us
At Thrive you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:
- Our vast diverse and free library of continuing education courses - ThriveU
- Live virtual interactive workshops to develop valuable leadership skills
- A program to designed to teach you the fundamentals of running a pet hospital
- Scholarship opportunities and tuition reimbursement
- Move into any specialty hospital type or environment across the nation.
- Leadership training for a thriving and long career in the veterinary profession.
Compensation negotiable based on credentials and experience withahourly pay rate starting at$18/hour. Theactualrate offered will carefully consider a wide range of factors including your skills qualifications experience and location.
About Thrive
Vet-founded and Austin-born Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide united by a mission to shape the future of pet well-being through medical excellence innovative technology and aconnected community of teams and partners.
We bridge general practice urgent care specialty and emergency care and ourlocally rooted nationally connectedhospitals benefit from Thrives extensive resources while maintaining their unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities a supportive work environment that values work-life rhythms and 24/7 mental health support.
At Thrive Pet Healthcare we are committed to creating a culture where everyone from any background can be heard respected and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support encourage and celebrate the diverse voices of our teams and the communities we serve.
We look forward to hearing from you apply today!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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