Strategic Account Manager Grocery/Retail
Strategic Account Manager Grocery/Retail
Posted on :
31-07-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 120 - 140
Vacancy
1 Vacancy
Posted on :
31-07-2025
Job Description
About KBS
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticalsincluding retail industrial and logistics healthcare education manufacturing and moremaintain clean efficient and welcoming spaces that support their operations. As we continue to grow were looking for team members who are dedicated reliable and ready to contribute to a culture built on respect opportunity and pride in service.
What are you waiting for APPLY TODAY and join the KBS Crew!
Job Overview
Salary Range: $120-140K incentives
Remote role with 50% Nationwide travel
Position Summary
The SAM works directly with the Vice President Strategic Accounts (SAM VP) to ensure that strategic accounts are successful. This position will work closely with customers leadership and internal departments to perform required duties and responsibilities. Analyzes the key performance indicators (KPIs) as defined by the customer and KBS to develop and/or implement action plans for areas that are sub-standard. Grows current business through cross-selling and up-selling other services.
Job responsibilities:
Your attributes:
Experience Required:
Education:
As a full-time KBS employee (30 hours per week) you may qualify for benefits including medical dental vision prescription drugs and more!
KBS considers all applicants for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression marital or military status or based on an individuals status in any group or class protected by applicable federal state or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticalsincluding retail industrial and logistics healthcare education manufacturing and moremaintain clean efficient and welcoming spaces that support their operations. As we continue to grow were looking for team members who are dedicated reliable and ready to contribute to a culture built on respect opportunity and pride in service.
What are you waiting for APPLY TODAY and join the KBS Crew!
Job Overview
Salary Range: $120-140K incentives
Remote role with 50% Nationwide travel
Position Summary
The SAM works directly with the Vice President Strategic Accounts (SAM VP) to ensure that strategic accounts are successful. This position will work closely with customers leadership and internal departments to perform required duties and responsibilities. Analyzes the key performance indicators (KPIs) as defined by the customer and KBS to develop and/or implement action plans for areas that are sub-standard. Grows current business through cross-selling and up-selling other services.
Job responsibilities:
- Act as senior point of contact with customers and establishes productive professional relationships with key personnel in assigned customer accounts
- Responsible for managing the customer relationship and developing strategic plans to manage customer accounts(s).
- Works closely with customers to ensure the service delivery meets customer contracted requirements and ultimately established the confidence and trust that leads to overall customer satisfaction and retention.
- Analyzes the key performance indicators (KPIs) as defined by the customer and KBS to develop and/or implement action plans for areas that are sub-standard.
- Grows current business through cross-selling and up-selling other services.
- Meet assigned sales quota and expectations for profitability for assigned accounts independently or in partnership with the Sales team
- Monitor and assist with client billing and collection issues
- Conduct Quarterly Business Review (QBR) process with each assigned customer
Your attributes:
- Understanding of operationsaccount management processes
- Sales software CRM/ERP (Salesforce etc.) and related technology
- Ability to identify and close sales opportunities
- Interpersonal and cross functional relationship building and engagement that result in positive collectively supported positive outcomes
- Available for 50% travel domestically
Experience Required:
- Previously worked in the facilities services industry
- Experience managing janitorial services
- 3 years ofstrategicaccount management
- Proficiency with Excel and Salesforce
- Experience working withlarge multimillion dollar National accounts
Education:
- Bachelors degree or equivalent business experience required
As a full-time KBS employee (30 hours per week) you may qualify for benefits including medical dental vision prescription drugs and more!
- Paid Time Off
- Paid Holidays
- Sick Time
- Life Insurance
- Short Term Disability Employer paid
- Long Term Disability
- Supplemental Health Insurance (E.G. Accident)
- 401k plan with a match or Non-qualified Deferred Compensation Plan
- Pet Insurance
- PerkSpot Discount Program discounts on travel gyms cell phones restaurants auto apparel & electronics
KBS considers all applicants for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression marital or military status or based on an individuals status in any group or class protected by applicable federal state or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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