HR Operations Specialist
HR Operations Specialist
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Job Description
Role Summary
We are looking for a detail-oriented and proactive HR Operations Specialist to join our team.
In this role you will be responsible for managing the end-to-end employee lifecycle including onboarding offboarding query resolution and compliance.
Youll be a key player in ensuring smooth experiences for employees and clients across various geographies while maintaining adherence to local labor laws and SLAs.
What Youll Do
Onboarding & Offboarding:
Manage end-to-end onboarding and offboarding processes as per defined SLAs
Coordinate with internal teams clients and third-party vendors to ensure seamless transitions
Trigger communication workflows and ensure document compliance
Employee Helpdesk Management:
Resolve HR-related help requests in a timely and empathetic manner
Collaborate cross-functionally with payroll legal and tech teams to resolve employee queries
Maintain documentation and response logs for audits and process improvements
Compliance & Labor Law Adherence:
Stay updated with labor laws and statutory regulations in assigned countries
Ensure all HR processes and documentation are compliant with local employment laws
Work closely with legal teams to implement policy updates as needed
SLA Monitoring & Reporting:
Track service level agreements for onboarding/offboarding and help requests
Generate weekly/monthly reports on operational efficiency and issue resolution metrics
Identify process gaps and suggest continuous improvement initiatives
Who You Are
Strong understanding of HR processes and local labor laws
Excellent communication and stakeholder management skills
Comfortable working in a fast-paced global environment
Familiarity with HR systems (e.g. Zoho People BambooHR or similar) is a plus
Required Experience:
Unclear Seniority
Employment Type
Full Time
