Desktop Systems Engineer â COTS Software Deployment
Desktop Systems Engineer â COTS Software Deployment
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Spektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO UN EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services specialised aerospace and defence sales delivery and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATOs member countries and its partners. The agency was established in 2012 and is headquartered in Brussels Belgium.
The NCIA provides a wide range of services including:
- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATOs communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATOs military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATOs mission to detect deny and defeat threats to its communication networks.
- Information Management: The NCIA manages NATOs information technology infrastructure including its databases applications and servers.
Overall the NCIA plays a critical role in ensuring the security and effectiveness of NATOs communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATOs principal C3 capability deliverer and CIS service provider. It provides maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV and when required stand together in the face of attack under Article V.
To provide these critical services in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorises: NATO International Civilians (NIC)s Military (Mil) and Interim Workforce Consultants (IWC)s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID 2025-0186
Role Background
The NATO Communications and Information Agency (NCI Agency) is committed to supporting NATOs digital transformation efforts through innovative and efficient solutions. The agencys NATO Digital Workplace Centre (NDWC) plays a key role in this mission by delivering comprehensive digital workplace services that facilitate seamless communication collaboration and connectivity for NATO staff across all member nations.
To support these ongoing initiatives the agency seeks a qualified computing engineer with expertise in desktop support and management of commercial technologies. This role involves providing specialized support for the provisioning management and lifecycle maintenance of Windows-based iOS and iPadOS end-user devices across diverse networks with various classification levels. Additionally the engineer will support workstream collaboration tools including email instant messaging and collaboration portals ensuring their integration with other NATO-specific functions.
Role Duties and Responsibilities
- Package application deployments for the scope of provisioning in the dedicated packaging environment.
- Implementation and validation of the Software Packaging tools based on Microsoft Endpoint Configuration Manager (MECM) and App Volumes supporting thin and thick clients;
- Development of the Software Packaging processes in coordination with the SMC branch;
- Packaging Commercial off the shelf (COTS) and NATO off the shelf (NOTS) software using existing pre-production toolsets based on VMWare AppVolumes MECM and MSIX;
- Exporting Software Packages from pre-production environment to the newly implemented production ITM networks;
- Test the applications via application provisioning.
- Providing technical support for existing and new ITM Packaging tools including VDI.
- Develop disseminate and improve instructions for Level 1 and Level 2 technicians.
- Perform on the job trainings as needed to team members Level 1 and Level 2 technicians.
- Assist with resolving and delivery backlog activities/ projects on Kanban system
- Provide minimum 2 Continued Service Improvement (CSI) in the area of work per 4 sprints.
Essential Skills Experience and Certifications
- At least 5 years of demonstrable experience in applications packaging (MSI MSIX App-V App Volumes MECM);
- Sound knowledge of scripting (PowerShell) including provisioning/changing Azure resources;
- Hands on experience in building virtual machines snapshot DRS concept clustering hosts;
- Experience in VMWare Horizon creating and tweaking gold images according to Microsoft guidance using the latest recommendations;
- Sound knowledge of VMWare Horizon Linked Clones Instant Clones and Thin App;
- Strong analytical skills;
- Excellent written and oral communication skills;
- Strong problem-solving skills;
- VDI Packaging
- Expertise in information technology domains such as Cloud Computing and IT Infrastructures;
Working Location
- Braine LAlleud
Working Policy
- On-site
Travel
- Some travel to other NATO sites may be required
Security Clearance
- Valid National or NATO Secret personal security clearance
We never know what new opportunities might be just over the horizon. If this opportunity isnt for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.
Employment Type
Full Time
