Senior Manager, Fraud Risk Management (US) Fraud, Insider and Conduct Risk Management

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

The 2nd Line of Defense U.S. Fraud Insider and Conduct Risk Management team is responsible for overseeing fraud insider and conduct risk management across TDs corporate functions and business units. The Senior Manager will drive governance activities and committees for fraud insider and conduct risk as well as audit and regulatory engagement across our broader team. This is an individual contributor role with potential opportunity to build out a team in the future. The incumbent will also lead partnerships with key business and risk leaders to drive a consistent and effective fraud risk culture across the organization. This role will be the Secretary for US ORM Fraud Insider and Conduct led Committees or Sub-Committees includes charters coordination with senior stakeholders on materials and presentations membership and minutes as well as leads Audit / Regulatory and Exam Management for US Fraud Insider and Conduct risk addition they will prepare oversee and challenge regulatory communications as well as drive regulatory change assessment (regulations laws rules and policy) related to fraud insider and conduct risk. Lastly they will provides process control and audit support to the broader team.

Depth & Scope:

• Provides people management leadership by hiring the best talent setting goals developing staff managing employee performance and compensation decisions promoting teamwork and handling any/all disciplinary actions as required
• Oversees and leads a large and/or highly complex and diverse reporting function for an area of significant risk complexity or scope while growing talent developing skills and capabilities to achieve career goals support project / initiative success and achieve business results
• Provides coaching mentorship and guidance to practitioners business executives within area of expertise
• Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
• Provides coaching mentorship and guidance to practitioners business and executives within area of expertise
• Strategic partner to leadership team on the management of the portfolio and financials with deep industry external / internal enterprise knowledge recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management / enterprise areas
• Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
• Sets operational team direction and Collaborates with others to execute on common goals
• Focuses on longer-range planning for functional area (e.g. 12 months or greater)

Education & Experience:

• Undergraduate degree or MBA
• Relevant professional designations and/or certifications as required
• 10 years relevant experience

Preferred Qualifications:

• Seeking an experienced professional with technical knowledge of fraud threats risks and controls and experience in the Banking industry
• Strong knowledge of banking regulations and industry standards (e.g. OCC FRB FDIC)
• Excellent leadership project management and stakeholder communication skills
• Strategic mindset with the ability to execute tactically
• Strong ability to analyze information and business situations and effectively collaborate with broader team and business partners on overall corporate direction

Customer Accountabilities:

• Oversees a function of enterprise Fraud Risk Program professionals providing oversight and control related advisory services to partners
• Provides guidance leadership coaching and development to ensure operational results and professional/ personal development objectives are achieved
• Provides strategic direction on a broad and diverse range of complex global Fraud Risk program activities
• Develops enterprise-wide frameworks policies standards and procedures in coordination with management in line with TDs Risk Appetite
• Works with executive team and senior business management/ partners to develop proactive Fraud Risk strategies compliance culture to effectively manage regulatory/ compliance issues
• Takes corrective action and recommends or implements changes to procedures as required
• Leads role in managing and in responding to periodic exams/ audits and various regulatory bodies
• Participates in / leads enterprise-wide or Risk focused special projects
• Oversees research development and implementation of new processes technologies or operating models
• Works autonomously as the leader of the team and assists with development of group policies and approval of procedures in coordination with leadership team and colleagues and promotes and monitors staff adherence to approved internal Risk policies procedures standards and guidelines

Shareholder Accountabilities:

• Works closely with key business leaders to develop business plans ensuring the optimal use of resources and leverages TDs operating model to maximize efficiency effectiveness and scale
• Plans and executes on strategic activities reviews and communicates results and adjusts tactics accordingly
• Executes on the annual business plan to deliver results aligned with business strategies
• Supports annual business planning and forecasting to meet business objectives while increasing efficiency and effectiveness
• Proactively identifies key business opportunities researches and recommends enhancements / modifications develops strategies to achieve recommendations and works closely with team to execute and implement
• Monitors and communicates the effectiveness of strategies programs and practices related to own area of expertise
• Protects the interests of the organization identifies and manages risks escalates non-standard high risk transactions / activities as necessary and contributes to recognition of/escalation of systemic/horizontal issues
• Keeps abreast of emerging issues trends and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control supported by effective processes in alignment with risk appetite
• Ensures employees are knowledgeable and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

Employee/Team Accountabilities:

• Cultivates and models the Colleague Promise to support colleague growth and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well being to represent TDs brand
• Connects the alignment of colleagues contributions with the TD Shared Commitments
• Builds and retains an engaged and diverse team that embraces diversity of thought creativity and curiosity where every colleague and customer are valued respected and listened to; committed to a common goal and collaborate to move with speed and get things done
• Demonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity including those from underrepresented communities being actively anti-racist attracting and retaining diverse slate of candidates nurturing mutual respect inclusivity of thought and collaboration to drive successful results
• Sustains identifies strong talent recruits and develops a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
• Enables colleague growth by encouraging colleague development to achieve career and business objectives ensuring timely feedback motivating appreciation and recognition to all colleagues
• Enables a continuous learning culture by proactively seeking listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
• Fosters an environment that promotes sharing of knowledge information skills and subject matter expertise among the team; ensures timely management and escalation of issues and create opportunities to collaborate with other functions and teams
• Leads your team through change and creates an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility communicating a compelling vision with clarity and empowering colleagues to drive innovation
• Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results
• Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities reinforcing a focus on results that align to One TD
• Fosters a high-performance culture by setting team targets and objectives promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
• Manages employees in compliance with all human resources policies procedures and guidelines of conduct

OCC Language:

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading writing and comprehending instructions Continuous
• Adding subtracting multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

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Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.