Product Information Specialist
Product Information Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Founded over 35 years ago First Quality is a family-owned company that has grown from a small business in McElhattan Pennsylvania into a group of companies employing over 5000 team memberswhile maintaining ourfamilyvalues and entrepreneurialspirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada the companies within the First Qualitygroup produce high-quality personal care and household products forlargeretailers and healthcareorganizations. Our personal care and household product portfolio includes baby diapers wipes feminine pads paper towels bath tissue adult incontinence products laundry detergents fabric finishers and dishwash addition we manufacture certain raw materials and components used in the manufacturing of these products including flexible print and packaging solutions.
Guided by our values of humility unity and integrity we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality youll find a collaborative environment focused on continuous learning professional development and our mission to Make Things Better.
We are seeking an experienced Product Information Specialist for our First Quality facility located in McElhattan PA.
This position is responsible for providing technical value to North America Retail and Healthcare Sales organization by managing customer technical information and product requests. Provides product information product samples & product testing as well as insuring that our internal cross-functional team is well versed in the customers expectations related to product launches product changes quality specifications and procedures.
Principal Accountabilities/ Responsibilities:
- Manages third party laboratory activities includes scheduling and oversight of product testing.
- Works with Product Development to acquire innovation samples and information on projects that support the companys overall strategic business plan.
- Leads procurement and repack of samples for production innovations annual compliance testing and other regulatory compliance needs.
- Drafts technical documents/communication tools that document activities supporting new product innovations regulatory compliance and claim substantiation.
- Maintains relationship with retailers private brand team involved with the retailer portals.
- Manages the Technical Communications established processes such as the First Production tracker and Claims Substantiation indexes.
- Performs other duties and assignments as necessary.
Education and experience requirements:
- Associates degree or equivalent PD/QA experience in AbHy.
- Ability to inform and educate applicable departments on regulations and policies that require compliance.
- Must be capable of reviewing technical documents and influencing colleagues across functions.
- Ability to operate cross-functionally and chase down answers.
- Excellent written and verbal communication skills.
- Detail oriented with excellent follow-up.
- Excellent analytical and problem-solving skills.
- Proficient with applicable database and compliance software.
- Proficient with Microsoft Office Suite or similar software.
- Ability to carefully handle sensitive confidential information.
What We Offer You
We believe that by continuously improving the quality of our benefits we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
- Competitive base salary and bonus opportunities
- Paid time off (three-week minimum)
- Medical dental and vision starting day one
- 401(k) with employer match
- Paid parental leave
- Child and family care assistance (dependent care FSA with employer match up to $2500)
- Bundle of joy benefit (years worth of free diapers to all team members with a new baby)
- Tuition assistance
- Wellness program with savings of up to $4000 per year on insurance premiums
- ...and more!
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such First Quality provides at least annual training regarding data privacy and security to employees who as a result of their role specifications may come in to contact with sensitive data.
First Qualityis an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability sexual orientation gender identification or protected Veteran status.
For immediate consideration please go to the Careers section at to complete our online application.
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such First Quality provides at least annual training regarding data privacy and security to employees who as a result of their role specifications may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability sexual orientation gender identification or protected Veteran status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
