Restaurant Busser - Part Time AM Shift - Hilton Des Moines

Part Time - AM Shift. $13.00/hr. 401(k) and PTO available at 90 days. Daily Pay available. Team Members enjoy hotel discounts Free Parking Free shift meal and more!

Sets and clears tables. Stocks all service stations and assists food servers with table service. Clears dirty table settings and prepares table for resetting. Resets all service ware as prescribed. Maintains stock and cleanliness of stations. Serves guests beverages breads and butter to begin their dining experience. Transports all dirty tableware to dishwashing area for proper cleaning.

What will I be doing

As a Busperson you would be responsible for setting and clearing dining tables and stocking service stations in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Set and prepare tables for dining including but not limited to folding napkins cleaning and placing tableware serving water etc.
• Ensure tableware is in good and working condition and report any defects for repair.
• Stock maintain and clean designated food station(s)
• Assist food server(s) with table service including but not limited to serving beverages breads etc.
• Retrieve and transport dirty tableware to dishwashing area.
• Respond to guest inquiries and requests and resolve issues in a timely friendly and efficient manner.

SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions this position may be required to perform a combination of the following supportive functions with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
• Folding napkins for all meal periods throughout the day to maintain an adequate supply.
• Perform all assigned sidework to include replenishing condiments and restocking sidestands.
• Perform other duties as requested such as cleaning unexpected spills handling special guest requests greeting and seating guests and ensuring guest satisfaction.
• Attend required meetings.

EOE/AA/Disabled/Veterans

SPECIFIC JOB KNOWLEDGE SKILL AND ABILITY
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation.

• Knowledge of the appropriate table settings and serviceware.
• Ability to understand and communicate English to comprehend and respond to basic guest requests. Ability to understand written English to read any caution or safety notices.
• Ability to grasp lift and/or carry or otherwise transport up to 50 lbs. through a crowded room.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs
  
  

QUALIFICATION STANDARDS
EDUCATION
Grade school education preferred.

EXPERIENCE
Prefer six (6) months previous bussing experience.

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!