Manager, Trust Administration Services - Manager of Corporate Trust - Mt. Laurel, NJ

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

This role is solely for the position of Manager of Corporate Trust. The Manager Trust Administration Services manages all aspects of the administration of fiduciary trust accounts. Manages assigned resources for optimal efficiency productivity and client service. Manages select significant and sensitive accounts personally. Manages team of 10 - 15 Trust Advisors.

Depth & Scope:

• Provides people management leadership by hiring the best talent setting goals developing staff managing employee performance and compensation decisions promoting teamwork and handling any/all disciplinary actions as required
• Contributes to the financial results of the organization by leading coaching and developing Employees to identify and maximize all opportunities for sales and retention
• Manages own book of fiduciary accounts to maximize profitability client satisfaction and retention
• Provides a high level of service communication and advice to trust beneficiaries
• Ensures timely and accurate trust administration in accordance with terms of document
• Manages expanded use of technology to improve operational effectiveness and efficiency
• Evaluates systems capabilities and requirements meet current and anticipated business needs
• Identifies additional client needs and makes referrals to business partners as appropriate
• Maintains a high level of professional expertise as Trust Administration subject matter expert
• Responsible for assisting sales team in meeting fiduciary sales retention and profitability goals and managing monitoring and minimizing risk
• Future focused foresees gaps trends and negotiates/influences direction across Wealth Management Trust Group
• Maintains high performance standards - Coaches and demands excellence of self and others
• Provides specialized expertise and serves as resource to team and other Wealth partners on trust administration procedural and risk issues
• Ensures effective compliance with all job-relevant State and Federal regulations including but not limited to Employee policies procedures CRA EEO/ AA as well as all job relevant Risk Management and Corporate standards
• Ensures TD Bank maintains successful audits and exams within all areas
• Manages vendor relationships that support the business; proactively identifies monitors and manages risk issues escalating as necessary to minimize risk of loss/error
• Raises the profile of TD Wealth Management through community involvement
• Models company culture both internally and externally

Education & Experience:

• Bachelors degree or progressive work experience in addition to experience below
• 10 Years related experience required
• Management experience and leadership skills with ability to motivate team members effectively
• Ability to negotiate manage relationships and influence across Business Lines
• Challenges the way things are done and drives change by being a change agent
• Systematic integrated thinker and critical/analytical thinker
• Enterprise Business acumen - has business and Wealth Management credibility
• In-depth knowledge of trust administration fiduciary law and the probate process
• Excellent business development and relationship management skills including the ability to partner with sales team to provide fiduciary expertise
• Strong execution skills and action oriented makes the tough people and business decisions
• Organizational skills and ability to ensure staff adherence to policies and procedures
• Advanced communication skills both verbal and written

Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.