Senior Product Director, VetConnect Plus

Are you a visionary product leader with a strong track record in healthcare diagnostics or enterprise software Are you energized by the challenge of scaling global platforms and leading high-performing product teams If so this is a unique opportunity to lead one of the most strategic applications in veterinary diagnostics.

VetConnect PLUS is the worlds most widely adopted veterinary software platformused by over half of all U.S. veterinary practices and rapidly expanding globally. As the industrys only diagnostics application with embedded integrations across all major PIMS (including IDEXXs four platforms) it serves as a foundational layer for our global diagnostics franchise.

As a Senior Director of VetConnect PLUS you will lead a team of product managers and collaborate closely across commercial technical and executive teamsincluding direct partnership with the C-Suiteto advance our vision for diagnostics innovation. Youll be accountable for global product strategy roadmap execution performance outcomes and driving platform adoption across our worldwide customer base.

What Youll Do

Strategic Leadership & Product Vision

• Define and evolve the global product strategy for VetConnect PLUS aligned to IDEXXs purpose and long-term diagnostics ecosystem vision.
• Advance a multi-year product roadmap including platform innovation AI-assisted diagnostics interpretation mobile expansion and integrated customer workflows.
• Serve as a thought leader across IDEXX and the industry on the future of connected diagnostics platforms.

Business & Performance Ownership

• Own key business metrics including global adoption utilization customer satisfaction and financial performance.
• Collaborate with commercial marketing and GTM teams to drive product-market fit segment strategies and utilization growth.
• Align cross-functional efforts to deliver against strategic priorities while managing financial and resource constraints.

Cross-Functional Collaboration

• Partner with engineering design implementation customer success and regional business leaders to ensure cohesive execution and customer outcomes.
• Collaborate with adjacent product and platform teams (e.g. WebPACS SmartFlow rVetLink) to deliver a seamless integrated user experience.
• Represent the product and platform strategy with senior leadership including the CEO and executive committee.

People Leadership & Team Development

• Lead and mentor a team of high-performing product managers fostering a culture of ownership innovation and customer obsession.
• Recruit develop and retain top talent; create career paths and succession plans aligned to team goals and growth opportunities.
• Drive excellence in product management practices including market discovery agile planning and go-to-market alignment.

In this role you will need

• 10 years of progressive experience in product management preferably in software healthcare diagnostics or life sciences.
• 5 years in senior or executive product leadership roles with demonstrated experience managing global platforms or portfolios.
• Proven success in leading matrixed teams scaling software products and delivering measurable business outcomes.
• Experience working closely with commercial and GTM teams to drive adoption growth and customer success.

Preferred Experience

• Experience with diagnostic information systems EMR/PIMS or integrated healthcare software platforms.
• Background in AI/ML application within clinical or diagnostics workflows.
• Familiarity with mobile product development and cloud-native SaaS architecture.

Skills & Competencies

• Strategic thinker with a strong bias for action and outcome orientation.
• Strong financial acumen and experience managing to a product P&L or key performance indicators.
• Effective communicator able to influence at all levels including C-suite and external partners.
• Demonstrated ability to lead through ambiguity drive prioritization and execute in complex global environments.
• Deep understanding of agile product development methodologies and best practices.

Why IDEXX

Were proud of the work we do because our work matters. An innovation leader in every industry we serve we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy to ensure safe drinking water for billions and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10000 talented people.

So what does that mean for you We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX you will be supported by competitive compensation incentives and benefits while enjoying purposeful work that drives improvement.

Lets pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women people of color LGBTQ individuals people with disabilities members of ethnic minorities foreign-born residents and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race color creed sex sexual orientation gender identity or expression age religion national origin citizenship status disability ancestry marital status veteran status medical condition or any protected category prohibited by local state or federal laws.

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