Facilities Hospitality Specialist
Facilities Hospitality Specialist
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$ 54765 - 66935
1 Vacancy
Job Description
Facilities Hospitality Specialist
At Caldera we believe in the power of creativity. Our mission is to inspire and support youth from underserved rural and urban communities by awakening the potential of their creative voice. We do this through a unique fusion of art environment and mentorship. Our Youth Program provides students from Portland and Central Oregon with long-term relationships with caring adults which nurtures individual creativity beginning in sixth grade and continuing into young adulthood.
Caldera has a $4.9M budget a 19-member board 21 full-time year-round employees and a range of seasonally contracted artists and staff. Its administrative office is located in Portland Oregon and its Arts Center is located outside of Sisters in Central Oregon.
Position Title: Facilities Hospitality Specialist
Supervisor: Guest Experience Manager
Full-time: (37.5 hours/week) Typical Schedule 10AM-6PM Wed-Sunday but dynamic with group calendar. On-call overnight emergency contact on Thursday Friday and Saturday or as scheduled.
Work Location: Caldera Arts Center 31500 Blue Lake Dr Sisters OR 97759. We prefer that the person in this position live on-site in Caldera-provided housing though this is not a requirement. Onsite overnight is a requirement while guests are on site (Approximately 50-60% of the year).
Compensation & Status: $54765-$66935 exempt. Benefits include: open PTO health dental and vision insurance (95% employer paid for employee 15% employer paid for dependents) 403(b) retirement matching flexible spending account (with employer contribution) long-term disability short-term disability life insurance paid parental leave.
Optional on-site housing: 2BR/1BA cottage large garage utilities included would be taxable
Position Description
This is a hands-on service-oriented role that plays a critical part in maintaining Calderas unique campus near Sisters Oregon. The Facilities Hospitality Specialist ensures that guest spaces are clean comfortable and functional supporting everything from artist residencies to youth programs and private paid experiences. This position involves physical workincluding room resets light maintenance cleaning stocking and setup for eventsas well as some administrative tasks like vendor coordination guest communication and logistical planning. It requires comfort with both manual labor and systems organization. The role is based at our scenic Blue Lake campus and includes on-call overnight responsibilities when guests are present. Occasional travel to the Portland office and collaboration with staff across the state may be required. On-site accommodations are available during the workweek and for scheduled on-call nights.
The ideal candidate is a hands-on problem-solver who thrives in dynamic physically active environments. They should be comfortable lifting cleaning moving furniture and managing the day-to-day needs of a bustling arts and retreat campus. Just as important theyll bring a strong sense of hospitality clear communication and the ability to connect with a wide range of peopleyouth artists vendors and Experiences guests alike. Success in this role requires flexibility initiative and the ability to manage competing priorities with a calm service-minded approach. Experience working in retreat centers camps or hospitality settings is essential especially in rural or off-grid environments. While administrative skills like scheduling inventory tracking and digital communication are part of the job this is first and foremost an in-person guest-facing position.
Equity & Inclusion
We recognize that Caldera communities face many societal inequities. We recognize the history and ongoing impacts of racism in our country state and institutions. We acknowledge that we will always have room to grow as an organization and as individuals in our understanding of racism and oppression.
We commit to continually examining our role in both perpetuating and combating institutional racism. We also commit to ongoing alignment of our policies and practices to advance racial equity inclusion and freedom of expression.
We commit to integrating equity and inclusion into all areas of our work to better serve our mission; when we do we get closer to the world that we want for our youth. To ensure our own accountability we will 1) seek deeper relationships with and feedback from our larger community; 2) use our Equity Plan to guide ongoing work; and 3) apply our Equity Lens to decision-making. We will also seek inspiration from artistic and cultural traditions.
Caldera is an equal opportunity employer encouraging applicants of all backgrounds and does not discriminate on the basis of race color religion (creed) gender expression age national origin (ancestry) disability marital status sexual orientation or military status in any of its activities or operations. We encourage people of color and Caldera community members to apply.
Required Qualifications
- Strong attention to detail and highly organized
- Skill in keeping precise records and logistical coordination
- Ability to maintain confidentiality
- Must be proficient in word processing spreadsheets and database software and Google Apps (G-Suite)
- Must be able to sit stand stoop kneel use arms and legs and work on a computer and use phones for long periods of time
- Able to regularly lift and/or move equipment and supplies weighing 50 pounds
- Ability to act as on-call overnight emergency contact as scheduled. During on-call hours the person in this position must be onsite with the exception of short periods within one hour of Caldera
- Ability to build relationships with youth families artists retreats and rental guests
- Ability to effectively communicate with different audiences (youth staff community partners etc)
- Ability to manage up by anticipating needs and barriers and keeping tasks on track
- Willingness to engage in ongoing racial equity work
- Ability to work as part of a team and support cohesion with staff in different locations
- Positive flexible active problem-solver
- Commitment to ongoing learning with a curious solution-seeking mindset
- Must pass a background and driving record check (Caldera considers systemic injustices when investigating findings)
- Passion for Calderas mission cultural and environmental justice and racial equity
- Ability to travel to Portland metro area 1-2 times/year
Preferred Qualifications
- Nonprofit experience
- Familiarity with commercial A/V systems
- Previous hospitality experience including food and beverage
- Previous experience working with artists in a studio or performing arts venue
- Previous outdoor recreation or adventure tourism experience
- Previous experience working with Facilities in a multi-use or guest serving environment
Required Experience:
Unclear Seniority
Employment Type
Full-Time
