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Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
The Specialty Patient Services Liaisonis the primary point of contact for patient services. Work onsite at assigned clinic office(s) and interact daily with office staff to provide patient access services providing communication and guidance to ensure patients receive timely access to medication therapy. Establish and maintain strong relationships with client demonstrating accountability for service delivery. Provides subject matter expertise and consult directly with physician clinics on health systems preferred patient referral process. Collaborate with customer to support business development and execute on marketing plan that expands health systems services and increases specialty prescription capture rate. Independently and working hand in hand with centralized Patient Service team facilitate benefits verification and prior authorizations services for patients.
Location: Hybrid-Knoxville TN
Hours: Monday to Friday 8:00am - 4:30pm
Primary Duties and Responsibilities:
Education:
A minimum of four (4) years in fields such as Benefit Verification Prior Authorization Medical Billing Medical Office Administration Social Work Medical Records Patient Financial Services Pharmacy Nursing or similar vocations generally obtained through completion of a 2 to 4-year degree. Prefer prior client account management experience or other relevant healthcare experience. Pharmacy technician certification with a national technical certification organization such as Pharmacy Technician Certification Board (PTCB) or Certified Medical Assistant (CMA) or other comparable national certification or comparable state certification required at time of hire. Knowledge of healthcare insurance prior authorization and/or coding is preferred. May travel to multiple clinics to perform responsibilities.
Skills:
We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more. For details visit time Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law. The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedEqual Employment Opportunity
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Full-Time