Colorado Child Care Assistance Program (CCCAP) Policy & Eligibility Administration Specialist
Colorado Child Care Assistance Program (CCCAP) Policy & Eligibility Administration Specialist
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$ 58872 - 67704
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Job Description
Department Information
STATE OF COLORADO RESIDENCY REQUIRED
NOTE: This announcement may be used to fill multiple openings.
Colorado Governor Jared Polis is committed to building a Colorado For All a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans transitioning the state to renewable energy sources ensuring every Colorado child gets a quality education and building an economy that works for everyone.
Committed to Diversity -We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore we encourage responses from people of diverse backgrounds and abilities. If youre looking for a place where you can be your authentic self at work and celebrate the uniqueness of those around you then we want to talk to you! State of Colorado employees were asked to reflect on their experience with equity diversity and inclusion. Click here to learn more about their experiencesColorado For All - Colorado Employees Reflect on Equity Diversity & Inclusion.
We offer a generous benefits package including:11 paid holidays per year plus vacation and sick leave
Medical dental and vision plans
State paid life insurance policy
Choice of 2 retirement plans (defined benefit or defined contribution)
Optional 401(k) and 457 plans
State paid short-term disability coverage
Additional optional life and disability plans
Credit Union membership
Training and professional development
To learn more about State of Colorado benefits visit: positions may qualify for thePublic Service Loan Forgiveness Program. For more information go to position will have the opportunity for a hybrid schedule (a combination of in-office and remote workplace). **Please note - equipment provisioning and certain onboarding tasks will take place in person in our downtown Denver office on the first day of employment.The Colorado Department of Early Childhood (CDEC) ensures the delivery of a comprehensive community-informed data-driven high-quality and equitable early childhood system that supports the care education and well-being of all Colorados young children their families and early childhood professionals in all settings. CDEC provides access to collaborative coordinated quality early childhood programs and support to children families and early care professionals in an effort to best prepare Coloradans for future success. CDEC works with many partners including parents schools child care providers Early Childhood Councils counties Community Centered Boards early intervention service providers family resources centers county human services county public health businesses community organizations and other stakeholders to provide high-quality early childhood and family support programs.
Description of Job
The Colorado Child Care Assistance Program (CCCAP) is Colorados state-supervised county-administered child care subsidy program primarily
funded by the Federal Child Care Development Fund (CCDF) through the Child Care Development Block Grant (CCDBG). This unit is dedicated
to building a childcare subsidy program that is child-focused family-friendly and fair to providers by providing financial assistance for low-income
families who are working searching for employment pursuing training or higher education or are enrolled in the Colorado Works Program and
need child care services to support their efforts toward addition the CCCAP Unit maintains strong relationships with county
and external partners to work towards increasing the accessibility of quality care to children and families across the State.
What youll be doing:
The purpose of this position is to support the work of the Colorado Child Care Assistance Program (CCCAP). In addition this position
performs a range of program activities which include supporting program implementation interpreting rules and regulations providing
technical support to counties and providing training in support of the CCCAP Division within the Office of Program Delivery.
The position reports directly to the CCCAP Policy and Eligibility Administration Supervisor in the capacity of CCCAP Specialist.
Major Job Duties include but are not limited to:- County Support
- Supports the process of providing technical assistance to county departments on the administration of CCCAP.Responds to telephone email system support tickets and general correspondence and provide analytical and technical assistance to county staff regarding the implementation of the CCCAP.
- Interpret CCCAP rules regulations and policy manuals for the purpose of deciding the appropriate resolution of problems and behaviors requiring correction.
- Provides technical assistance and training to county staff on CCCAP components.
- This position interprets program rules and regulations to advise County Departments of Human Services on the administration of the CCCAP program.
- This position assists in conducting regular scans of local practice and provide technical assistance to County Departments of Human Services.
- This position assists in reviewing county practices and policies.
- This position identifies technical assistance needs to ensure compliance with statewide strategies.
- Special Project Support
- Supports projects which may include new initiatives information technology projects important goals or collaborations with counties and families that support the alignment and coordination of CCCAP policy and infrastructure.
- This position supports the design and implementation of changes in the Child Care Automated Tracking System (CHATS).
- Develops strong working relationships with vendors and internal and external stakeholders whose participation and expertise are necessary to successfully plan and execute the objectives of the project.
- Identifies problems and suggests possible solutions to any challenges that impede the projects success.
- This position supports thecoordination planning implementation and operations of special projects.
- Supports the development program communications for stakeholders
- Supports the development of CCCAP training and resource materials
- Participation and engagement in meetings related to special projects
- Client Support
- Provides support to clients regarding CCCAP eligibility rules and regulations communicating with counties and navigating technical system issues.
- Respond to incoming client complaints.
- Respond to client emails and phone inquiries.
- Communicate with clients via State systems and email.
- Provide technical support and resources to clients.
- Coordinate with the division training and instructional design team to develop training in response to recurring technical assistance needs regarding CCCAP clients.
- Other duties as assigned
Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
Residency Requirement:
This posting is only open to residents of the State of Colorado at the time of submitting your application.Class Code & Classification Description:
(H1T3XX) SOCIAL SERVICES SPECIALIST III
Minimum Qualifications
Experience Only:Six (6) years of relevant experience in a field related toHuman Services Early Childhood Education. This experience must include: At least two (2) yearsof professional expertise inhuman or social services or early childhood programs.
OR
Education and Experience:A combination of related education and/or relevant experience in an occupation related toHuman Services Early Childhood Education.Must include: At least two (2) yearsof professional expertise inhuman or social services or early childhood programs equal to six (6) years.
Please note:The required experience must be substantiated within the work experience section of your application and in the supplemental questions. Your resume will not be reviewed to determine if you meet the minimum qualifications; only the work experience section and supplemental questions of your application will be reviewed to determine this. See Resume statements on the application will not be addition part-time work will be prorated.
Substitutions:Additional related experience may substitute for the education on a year-for-year basis. Additional appropriate education in a related field may substitute for the experience requirement on a year-for-year basis.
Preferred Qualifications:- Colorado State experience relevant to this position
- Experience working with the Colorado Child Care Assistance Program (CCCAP)
- Experience/Familiarity with CCCAP rules and regulations
- Knowledge of CHATS and/or ATS systems
Highly Desired:- Experience working with the Colorado Child Care Assistance Program (CCCAP) OR another benefit assistance program
- Experience in Early Childhood
Conditions of Employment:- A pre-employment criminal background check will be conducted as part of the selection process as this position is deemed to have direct contact with vulnerable persons. Felony convictions convictions of crimes of moral turpitude or convictions of misdemeanors related to job duties may disqualify you from being considered for this position. Should your background check reveal any charges or convictions it is your responsibility to provide the CDEC with an official disposition of any charges.
DEFINITION OF PROFESSIONAL EXPERIENCE:Work that involves exercising discretion analytical skill judgment and personal accountability and responsibility for creating developing integrating applying and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at arecognized college or university; equivalent to the curriculum requirements for a bachelors or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore extend and use additional discoveries interpretations and application and to improve data materials equipment applications and methods.
APPEAL RIGHTS:
If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email () postmarked in US Mail or hand delivered (1525 Sherman Street 4th Floor Denver CO 80203) or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the departments action.
For more information about the appeals process the official appeal form and how to deliver it to the State Personnel Board; go to; contact the State Personnel Board for assistance at ; or refer to 4 Colorado Code of Regulations (CCR) 801-1 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes atunder Rules.
Supplemental Information
How to Apply(PLEASE READ CAREFULLY)
Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter they will be reviewed in later stages of the selection process. Therefore it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked SEE RESUME will not be considered.Complete Applications must include the following documents:
- A complete CDEC Application for Announced Vacancy (please submit online using the green APPLY button at the top of this announcement)
- A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)
- A cover letter that describes your interest in this position how your experience aligns with the minimum and preferred qualifications of this position. Cover letters must be uploaded as an attachment to your online application. Cover letters will not be accepted after the closing date and time of the announcement.
- If you are using education to qualify a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school or your NACES accreditation. Please submit this as an attachment to your online application.
- If you are a veteran a copy of your DD214. Please submit this as an attachment to your online application.
Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications you will be invited to the comparative analysis process which is described below.
Comparative Analysis Process
The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.
Failure to submit properly completed documents by the closing date will result in your application being rejected.
The State of Colorado believes that equity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.Transfer Non-Disciplinary Demotion or Reinstatement
If you believe that you are eligible to be considered as a transfer non-disciplinary demotion or reinstatement to this vacancy you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants. If you are the finalist for this position after the selection process Human Resources will confirm your eligibility to be appointed as a transfer non-disciplinary demotion or reinstatement applicant.ADAAA Accommodations:
CDEC is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to the HR Specialist Jenny Nguyen atTechnical Assistance:If you experience difficulty in uploading or attaching documents to your online application or for any other technical difficulties call NEOGOV technical support at anytime between 6:00 a.m.-6:00 p.m. (Pacific Time).
The Departmentdoes not offer sponsored visas for employment purposes.HOW TO APPLY:Please submit an online application for this position at Reach out to the Department Contact to apply using a paper application including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.IF NOT APPLYING ON-LINE SUBMIT APPLICATION TO:
Online applications are strongly preferred. If you are unable to submit an online application please reach out to the contact listed. Please note all applications must be received by the closing date listed on the job posting.
DEPARTMENT CONTACT INFORMATION:
METHODS OF APPOINTMENT: Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However at the discretion of the appointing authority the position(s) may be filled by another method of appointment for a valid articulated business reason.Required Experience:
Unclear Seniority
Employment Type
Full-Time
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