Consumer Lending Officer
Consumer Lending Officer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We strive to be Your Future Your Solution to accelerate your career!
Contact Shawn Recker at or to learn more about this opportunity!
Description
SUMMARY:
As a key member of the retail team the Consumer Lending Officer is instrumental in building loyal memberships. This officer assists members both in person and over the phone with their financial needs. By actively listening and evaluating these needs the Consumer Lending Officer recommends suitable loan deposit banking and insurance products. Additionally they work closely with internal teammates to seek advice and make referrals that enhance members financial stability.
ESSENTIAL FUNCTIONS:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Utilize problem-centric discovery techniques to influence members to act in their own best interest.
Accurately tracks sales results including effectively managing outbound campaign lists.
Appropriately refers and cross-sells all Credit Union products and services to build loyal relationships and achieve individual sales targets.
Meets or exceeds unit sales goals for loans ancillary products account engagement new deposits and drives services per household.
Analyze and processes consumer loan applications and provides immediate loan approval based on system parameters and loan policy
Processes a variety of financial transactions for members including the opening and closing of accounts reengaging members completing loans processing payment methods and handling transactions. Additionally responds to members inquiries about account operations service access modifying service features on various accounts and helps members maximize the effective use of service offerings.
Provides additional member service functions as needed and supports colleagues in completing tasks and assignments
Operates a personal computer to accurately post transactions access account information balance transactions update member account transactions and manage call lists.
Serves the Moline branch daily with occasional evenings and weekends.
ADDITIONAL RESPONSIBILITIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
SUPERVISORY RESPONSIBILITIES:
None
QUALIFICATIONS:
Knowledge Of:
Regulatory and compliance requirements applying to credit union deposit and lending products and services
Ability To:
Manage a varied range of duties and responsibilities.
Engage in roleplay scenarios and accept and implement coaching/feedback.
Apply mathematical concepts such as logic decimals computation logic statistics and analysis.
Use reasoning ability to define problems collect data establish facts and draw valid conclusions.
Explain the oranizations value proposition.
Recognize opportunities and recommend them to leadership to improve employee and member experiences.
Operate software for sales and service delivery including CRM systems Microsoft software etc.
Adapt to changing requirements
Possess the confidence to make on-the-spot decisions.
Work with minimal supervision.
Exhibit a pleasant disposition under all circumstances.
Effectively communicate with members to sell credit union products and services
REQUIRED EDUCATION AND EXPERIENCE:
Any equivalent combination of education and experience that provides the applicant with the knowledge skills and abilities required to perform the job is acceptable. A typical way to obtain the knowledge and abilities would be:
Education/Experience:
Bachelors degree (B.A) from four-year college or university preferred
Alternatively three years of verifiable success in sales financial management or relationship building role.
Proficiency with Microsoft software
License or Certification:
Bondable
Acceptable Credit History
Meet SAFE Act Requirements
COMPETENCIES:
Ethical: Adhere to ethical values.
Selling: Selling products services or ideas to clients customers or stakeholders.
Effective Communication: Communicating ideas and concepts to groups and individuals.
Interpersonal Acumen: Understanding others motivations emotions and behaviors.
Learning and Self-Development: Developing ones knowledge skills and capabilities.
Drive and Ambition: Proactively setting and striving for challenging work and career goals.
Adapting: Adapting to changes and being flexible when changes occur.
Mathematical Skills
Required Experience:
Unclear Seniority
Employment Type
Full Time
