Senior Responsible Gaming Officer - GGL
Senior Responsible Gaming Officer - GGL
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Salary Not Disclosed
1 Vacancy
Job Description
This is a great opportunity land a hybrid-remote role based in Malta for a German-speaking igaming professional with a career set on Responsible Gaming to join a well-established group of companies who are just about to launch a brand for the licensed German market (GGL).
Fostering a culture of compliance across the company the company manages their operations based on mandatory requirements and standards to ensure a secure user experience.
The salary offered is up to 44K with typically working 2 days weekly from the office in St Julians and 3 days remotely (you can work all days from the office if you prefer).
Role & Responsibilities
- Act as the primary contact for Responsible Gaming inquiries
- Manage Responsible Gaming cases and internal communication channels
- Monitor player activity and engage with players directly
- Communicate with players displaying potential risky behaviour
- Compile Responsible Gaming profiles for player accounts
- Follow up on player activities after Responsible Gaming interactions
- Develop and refine Responsible Gaming procedures
- Work closely with AML/Risk/Compliance team members
Education Skills & Experience
- Excellent communication skills in German both written and spoken
- Fluent in English both written and spoken
- Min 3 year of Responsible Gaming-issues for the German Market / GGL
- Completed extensive training in responsible gaming
- Up-to-date on the German regulated market
- Strong empathy and compassion for players
- Previous exposure to/interest collaborating with AML / risk
- Happy to work in a partly office-based role in Malta
About this role
- Salary 36-44K
- Flexible / Hybrid-Remote role where you split your work between office and home with turning up at the office twice per week is standard
- Excellent opportunity for professional growth!
- Please not that the hiring manager is NOT German-speaking so you need to please apply with your extensive CV in English.
*JobMatchingPartner Limited is a recruitment agency licenced in Malta EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.
Employment Type
Full Time
