Technical Lead (App)
Technical Lead (App)
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Job Description
Job Title: Engineering lead
Contract Type: Permanent
Location: Alderley Park OR Edinburgh
Working style: Hybrid 50% home/office based
Closing date: 5th August 2025
We are currently seeking a highly skilled and motivated Engineering Lead to join our team at Royal London. As a Technical Lead you will play a crucial role in managing the design development testing and smooth operation of our applications.
You will deliver development and test services to our business. You will be responsible for tool selection vendor management and the technical roadmap for one or more Royal London applications ensuring continuous improvement in availability currency and commerciality. This is an exciting opportunity for an individual with a strong technical background and a passion for problem-solving to contribute to the growth and success of our organisation.
This is a progressive role joining the Engagement Services CRM/D365 applications team delivering scalable solutions to both our customers and employees. You will have the opportunity to work on a variety of initiatives across D365 working with stakeholders across the group.
This role contributes to our values of strengthening our customers mutual choice by providing sustainable technology solutions to our customers.
About the role
- You will provide problem management and incident resolution capability (production support) for the platform they are responsible for.
- Build trusting relationships with key stakeholders and internal customers.
- Provides expertise to their team on the methods and tools needed to deliver change through the specialist D365 platform.
- Ensure required technical upgrades and maintenance are scheduled working closely with relevant 3rd party vendor(s).
- You will manage the teams performance against key deliverables and measures quality against agreed internal benchmarks.
- Responsible for managing the performance of 3rd party vendor(s) against contractual obligations and SLAs. As well as identifying opportunities to leverage new capabilities within the platform to add value to the business and our customers.
- Inputs to financial planning and portfolio shaping activities across the Group. Will lead with recruitment of permanent and flexible resource.
About you
- Will have sound broad knowledge of IT specifically CRM and D365. Be an expert in application development techniques and -depth knowledge of application design and development best practices.
- Experience managing technical teams both workload and people management.
- Knowledge and experience of working with cloud infrastructure in Azure.
- Ability to apply specialist knowledge to solve complex problems.
- Strong organisational and time management skills with the ability to prioritise and multitask in a fast-paced environment.
- Experience of successfully leading technical evaluations.
- Excellent communication and interpersonal skills with the ability to effectively collaborate with both technical and non-technical stakeholders.
About Royal London
Were the UKs largest mutual life pensions and investment company offering protection long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive responsible enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered Trustworthy Collaborate Achieve.
Weve always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits
Inclusion diversity and belonging.
Were an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected whatever their background.
Employment Type
Full Time
