MCS Administrative Operations Supervisor

Title: MCS Administrative Operations Supervisor

State Role Title:Prog Admin Specialist II

Hiring Range: $65200.00 - $74980.00

Pay Band: 5

Agency: Department of Motor Vehicles

Location:Richmond VA

Agency Website:

Recruitment Type: State Employee Only - E

Job Duties

STATE ONLY: This position is only open to current Virginia state employees.

The Virginia Department of Motor Vehicles (DMV) is seeking an Motor Carrier Services (MCS) Supervisor to supervise the IFTA/IRP Administrative Operations Team. This position will assist the section manager in overseeing the International Registration Plan (IRP) Federal Motor Carrier Safety Administration (FMCSA)s Performance and Registration Information Systems Management (PRISM) International Fuel Tax Agreement (IFTA) and EZFleet programs and serve as acting manager when the section manager is absent. The Supervisor collaborates with stakeholders to maintain service delivery standards implement process improvements and ensure audit readiness.

Responsibilities Include:
Supervising the programs and staff through quality control of the programs and assuming full responsibility for the work center in the absence of the Office Manager
Overseeing the daily management of all DMV assets through inventory audits for titles plates decals and secure assets ensuring compliance with DMV standards and year-end audit readiness
Clearly communicating the goals and objectives of the unit for all staff and ensuring training schedules and requirements are communicated clearly
Serving as the PRISM program Coordinator which is a Federal partnership with FMCSA Virginia and law enforcement
Assisting with the review and completion of financial reconciliations deposits transmittals refunds and assessments
Representing Virginia at IRP PRISM and/or IFTA meetings and conferences involving other IRP and IFTA member jurisdictions as needed

The Virginia Department of Motor Vehicles (DMV) headquartered in Richmond Virginia serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered additionDMVserves many businesses including dealers fuel tax customers rental companies driving schools other state agencies local governments and non-profit upon five fundamental core values: Trustworthiness Respect Accountability Integrity and Teamwork (TRAIT). We dont just talk about our core values. We live them!

Minimum Qualifications

Strong leadership and mentoring skills to guide staff improve workflows and ensure compliance with standards
Ability to prioritize resolve issues and foster a positive team environment
Ability to interpret and explain complex information
Proficiency in PC use and technology including Microsoft Office
Excellent communication skills for team leadership stakeholder collaboration and customer interactions
Strong organizational time management skills and multitasking in high-demand settings
Proficiency in financial reconciliation processes and compliance with PCI standards
Comprehensive knowledge of accounting principles
Experience in compliance monitoring financial reconciliation or transaction processing within a team
Proficiency in resolving escalated compliance and operational issues including preparing records for audits

Additional Considerations

Advanced knowledge of DMV motor carrier programs including IRP IFTA PRISM and EZFleet

Special Instructions

You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Contact Information

Name: DMV Employment

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.