Interim Servicing Coordinator
Interim Servicing Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Full Time / In Office M-F 8:30 AM to 5:00 PM
About Gershman Mortgage
Communities families and homes are at the heart of what we do at Gershman Mortgage. Our founding principles are based on the core values of honesty integrity the entrepreneurial spirit and putting our customers first. We are passionate and committed to customer service and strive to ensure that we exceed the expectations of our are a customer-centric company devoted to creating and maintaining long-lasting relationships.
Role Summary
In this critical interim servicing suspense shipping and post-close facilitation position you will work closely with various departments and a broad portfolio of investors to ensure the accurate and timely delivery of complete loan packages.
Essential Functions
Review Clear and Submit: Analyze and review investor reports of suspended loan files to identify and acquire corrected documentation to clear suspended loan files in a timely and accurate manner. Coordinate with all operational departments utilizing cross-collaborative communication skills.
Mortgage Insurance & Posting Payments: Ensure mortgage insurance transfers are in place and payments are directed appropriately. Developing and implementing enhanced processes to support the department most efficiently will be a key function of your role.
Customer Service: Answer customer service phone calls and liaise with the borrower and internal departments to provide accurate and timely responses with quality precision.
Loan Delivery: Assist in the final loan document review process to ensure successful finalization and delivery to investors following all guidelines requirements and regulations. Collaborate with teams to understand the mortgage businesss compliance and regulation requirements. Develop and maintain an accurate workflow pipeline.
A Culture of Excellence:Embrace a dynamic collaborative environment where passion creativity and teamwork fuel success. Stay current with the latest industry trends in residential mortgage banking.
Experience Desired
Aproactive and professional communicator continually expanding creative ways to support others.
Aproductivity powerhouse fueled by self-motivation and attention to detail.
Alifelong learner constantly honing their skills and staying ahead of the curve.
Bachelors degree in business real estate finance or a related field is preferred.
Extensive experience with Outlook Excel and Word is required.
Work Environment
This position functions within a professional office setting regularly utilizing standard office equipment including computers phones photocopiers and filing cabinets.
Physical Demands
To successfully perform the essential functions of this position an employee must meet the physical demands outlined here. The role requires minimal physical effort and involves little to no exposure to physical risk. Work is generally conducted in a standard office environment.
EEO Statement
Gershman Mortgage is an Equal Opportunity employer.
Other Duties
Please be aware that this job description does not provide an exhaustive list of all tasks duties or responsibilities required for this position. Responsibilities and activities may be modified at any time with or without notice.
Required Experience:
IC
Employment Type
Full Time
