Director, Design Systems & Operations, Remote
Director, Design Systems & Operations, Remote
Posted on :
31-07-2025
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1 Vacancy
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Monthly Salary
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Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
31-07-2025
Job Description
The Experience Design and Research (XDR) team at Aledade helps practices be more effective at value-based care through the use of thoughtfully crafted technology. We ensure that the design of Aledade products & services consider the needs of the people that use them and fit within their existing work environments and workflows. We are looking for a Director to oversee a portfolio of work for the team where they will lead and influence build trusted relationships with other disciplines stakeholders and customers and contribute to the hiring and development of team members.
The Director Design Systems & Operations is a key member of the Experience Design and Research (XDR) team at Aledade. Our multidisciplinary XDR team accelerates the ability of primary care practices to improve health outcomes for their patients by equipping them with thoughtfully crafted technology. We ensure that the design of Aledade products & services consider the needs of clinicians practice staff internal Aledade teams and patients fitting within their existing environments and workflows. As a Director you will play a critical role in driving system and process evolution that will accelerate the work of our talented experience designers service designers and researchers as well as our product and engineering partners. Your work will be guided by our core values of community joy evidence-based experiences inclusive design sustainability and exploration.
As a Director of Design Systems & Operations you will lead a team focused on enhancing XDR team effectiveness and design quality by optimizing team-wide processes and toolsets including championing and scaling the Aledade design system. You strategize resource allocation risk assessment and team development. You partner closely with Product Business and Engineering to ensure your portfolio is aligned and having maximum impact. You take calculated risk on how to deploy resources are transparent about outcomes and hold yourself accountable for decisions. You develop senior team members to build a strong leadership bench. Your IC work - if any is done - is purely strategic in nature.
Primary Duties:
- Balance projects across a portfolio of work and a matrixed organization guiding your teams priorities based on your assessment of potential impact and alignment with company priorities and user needs. Coordinate with peer leaders to align time people and projects on a yearly and quarterly time horizon.
- Ensure your teams execution is consistently high quality and aligned with business user technology and market needs. Develop and maintain processes that support the team and allow them to focus.
- Skillfully leverage multiple types of data to prioritize operational and design needs and share your knowledge with cross functional teams to aid in decision making that focuses on user and business impact. Develop and regularly share operational metrics that measure success of the work and reveal opportunity areas for continued growth.
- Develop and articulate strategy at multiple levels both to inspire and align teams involved in executing on the day to day work. Craft tailored narratives and compelling stories for different audiences that help them adopt and benefit from key systems and operational tools that deliver value for their unique needs.
- Play an active role in developing the skills of your team members supporting them in achieving their desired growth and securing additional resourcing with inclusive hiring practices when team growth is needed.
Minimum Qualifications:
- 10 years of professional experience in UX-related disciplines (e.g. product design research content strategy design engineering front-end development) working on end-to-end digital experiences with cross-functional teams in iterative environments.
- Prior experience leading design systems for a team of designers and their associated product design and engineering teams
- People management experience including management of designers and/or engineers.
- Experience with hiring individual contributors in any of the following UX-related disciplines (design research content strategy front-end engineering program management)
- Demonstrated experience and skill in leading facilitating & executing complex iterative design workstreams that span digital and non-digital touchpoints with diverse stakeholders of varying degrees of familiarity with design.
- Proven experience planning work capacity for user experience disciplines and crafting and managing a roadmap of design projects across multiple related domains managing multiple projects simultaneously and meeting deadlines effectively.
- Experience facilitating design critiques and design review forums for your and other designers work.
- Superb communication skills and proven storytelling ability can clearly articulate the what why and how of their approaches and tailor a message to the audience.
Preferred KSAs:
- Experience in design system design ops or design program management roles
- Experience leading the in-house design delivery of software in a complex enterprise industry B2B2C or regulated industry (healthcare finance enterprise SAAS).
- Experience working closely with Product Management and Engineering teams.
- Prior success partnering closely with engineering leaders and teams to strategize and plan improvements to front-end architecture systems and/or use of third party frameworks
- Proficiency with agile scrum or other iterative software development processes and experience with common product prioritization and project management methods.
- Fluency with Figma UI libraries token-based architectures and emerging AI tools for design and development
- Experience scaling teams and scaling team operations.
- Experience facilitating workshops or design sprints.
Physical Requirements:
- Must be able to work at a computer for prolonged periods of time
- Must be effective at managing ones time energy and productivity in a mostly remote working environment
Who We Are:
Aledade a public benefit corporation exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014 and since then weve become the largest network of independent primary care in the country - helping practices health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally by creating value-based contracts across a wide variety of health plans we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients good for practices and good for society - and if youre eager to join a collaborative inclusive and remote-first culture - youve come to the right place.
What Does This Mean for You
At Aledade you will be part of a creative culture that is driven by a passion for tackling complex issues with respect open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences interests backgrounds beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health dental and vision insurance paid up to 80% for employees dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade we dont just accept differences we celebrate them! We strive to attract develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit qualifications performance and business needs. All qualified candidates will receive consideration for employment without regard to age race color national origin gender (including pregnancy childbirth or medical conditions related to pregnancy or childbirth) gender identity or expression religion physical or mental disability medical condition legally protected genetic information marital status veteran status or sexual orientation.
Privacy Policy:By applying for this job you agree to AledadesApplicant Privacy Policy available at Experience:
Director
Employment Type
Full-Time
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