Risk Consultant
Risk Consultant
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Job Description
Basic Job Functions:
An experienced Risk Consultant is expected to conduct a specified number of inspections each month at a high level of proficiency and with less managerial oversight. This role requires balancing productivity with adherence to time service and product quality measurements. The role serves as an experienced technical resource for our underwriting team on a variety of personal security loss prevention and collections management issues. This expertise is conveyed to our policyholders and agents on-site and through successful execution of our consultative risk engineering and personalized reporting after each visit.
Core Responsibilities:
The core responsibilities of the experienced Risk Consultant role are to provide accurate replacement costs analyze risk acceptability make clear and feasible recommendations and market the Chubb differences to our PRS this role you are to help acquire and retain quality accounts that contribute to the divisions profitability. Primary focus of the role is on the following:
- Conduct in home inspections at higher value levels to determine accurate replacement costs analyze risk acceptability identify potential loss producing problems and identify reasonable loss mitigating solutions
- Create risk inspection reports for use by underwriters agents and clients
- Be proficient at articulating Chubbs competitive advantages to clients and identify the need for additional insurance coverage based on the clients possessions and lifestyle
- Cultivate relationships with clients to learn more about their needs as well as to effectively market Chubb products and to promote the inspection process as a demonstration of Chubbs commitment to superior service
- Provide timely and flexible calendar availability in collaboration with scheduling coordinators to meet client service requirements
- Understand risk characteristics inherent in the territory and assist in training of less experienced team members through joint travel and report reviews
- Willingness to participate and deliver results on special projects/initiatives while continuing to meet performance goals
- Actively participates in team meetings and educational opportunities
- Travel on as needed basis including occasional overnight travel
- Must live within a 50-mile radius of where majority of field work is conducted
Qualifications
Required Skills:
- Advanced written and oral communication skills
- Demonstrates advancement of technical skills and increasing levels of authority
- Effectively represents Risk Consulting during agency visits and marketing events
- Ability to work under deadlines while managing multiple priorities
- Effective time management skills able to prioritize and manage inspection workloads including flexible considerations for key accounts
- Demonstrates advanced technical acumen in identifying diverse types and styles of construction protection and unique features found in residential homes
- Delivers exceptional service to internal and external customers
- Work both independently and within a team environment using multiple internal and external resources appropriately effectively efficiently and collaboratively
- Highly disciplined and self-motivation
- Adept at problem-solving
- Proficiency in Microsoft Word Adobe Acrobat Microsoft Excel and PowerPoint with working knowledge of SharePoint and computer assisted drawing programs
Educational & Experiential Requirements:
- Bachelors degree with demonstrated abilities in math written/oral communication and organizational skills. Experience in architecture claims construction or real estate inspection/appraising a plus
- Minimum of 4 years experience within the Chubb Risk Consulting role or equivalent Industry experience in a related discipline
- Experience interacting directly with customers and/or insurance agents
Required Experience:
Contract
Employment Type
Full-Time
