Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client is the brand name of Deere & Company an American corporation that manufactures agricultural machinery heavy equipment forestry machinery diesel engines drivetrains used in heavy equipment and lawn care equipment.
Job Title: UX Researcher
Location: Urbandale IA 50322
Duration: 14 Months
Job Type: Contract
Work Type: Onsite
Job Description:
Major Purpose
-
Performs end-user facing research to gain insights that will impact an intentional user experience with the solutions and communicates insights for use in the design process.
-
Stays abreast of new methods technology and trends that impact user experience research and design practices.
-
Ensures the end-user voice is represented throughout the product development process and that the user experience is consistent with the user experience strategy.
-
This level performs research evaluations and validations of moderate complexity covering either a single user class with several personas or multiple user classes with a limited set of personas per user class. Insights and recommendations influence the design of solutions that span multiple product lines in a single platform involving moderately complex but serial user interactions.
Major Duties:
-
Uses appropriate research methodology tools and protocols to conduct user-centered research.
-
Performs subjective and objective research both qualitatively and quantitatively to gather deep end-user understanding.
-
Leverages appropriate personas and ensures testing covers representative user populations and personas.
-
Performs usability/heuristic evaluations and validations across the product or solution life-cycle.
-
Communicates research insights resulting in recommendations and priorities for user-centric design. Defines the most usable workflows that align with the explicit design philosophy for products and/or solutions.
Skills Abilities Knowledge:
Education
-
Degree in an Engineering/Technology discipline or equivalent experience.
-
University Degree (4 years or equivalent)
-
Degree in an Information Technology discipline or equivalent experience.
-
University Degree (4 years or equivalent)
-
Degree in a Social Sciences discipline or equivalent experience.
-
University Degree (4 years or equivalent)
-
Miscellaneous degree or equivalent experience.
-
University Degree (4 years or equivalent)
Work Experience
-
Work experience in a team environment. (1 - 3 years)
-
Experience using research software tools. (1 - 3 years)
-
As a UX Researcher for the Intelligent Solutions Group you will support projects of moderate and high complexity through the execution of user research and experience metrics measurement.
Specifically you will:
-
Collaborate with product teams to identify research questions assumptions and risks.
-
Develop research plans to understand and measure ease of use feature awareness onboarding adoption and utilization.
-
Execute research with customers analyze data and communicate insights and recommendations to product teams.
Requirements
What Skills You Need
-
Four or more years of experience planning executing and analyzing UX research.
-
Four or more years of experience working with cross-functional teams such as: engineering software development marketing and business leaders.
-
Three or more years of experience of communicating research methodology experience metrics data analysis and research results to a broad range of stakeholders.
-
Three or more years of experience with technology and product development processes.
What Makes You Stand Out
-
Demonstrate ability to champion end user experience and to influence digital product designs across product areas.
-
Demonstrate experience in product discovery research and experience metrics measurement to inform experience definition and design concepts.
-
Knowledge of agriculture and construction equipment and applications.
Education (or equivalent work experience)
-
Ideally you will have a degree or equivalent work experience in the following:
-
Bachelors degree in a Human Factors Psychology Engineering Information Technology Information Science or related field discipline or equivalent experience.
TekWissen Group is an equal opportunity employer supporting workforce diversity.