Senior Business Analyst
Senior Business Analyst
Posted on :
30-07-2025
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1 Vacancy
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Job Description
Required Education:
Bachelors degree in computer science Information Systems Business Administration or a related field
Required Skills and Experience:
Minimum of (3) three years of extensive experience with project management as a Senior Business Analyst of a large-scale application
Minimum of (3) years of experience in working in all phases of the Software Development Life Cycle (SDLC) including postproduction verification
Preferred Skills Experience and Knowledge:
Prior Government or healthcare experience
Knowledge of the principles of software development using the approved SDLC
Proficient knowledge of Jira Long Term Care Population Complex eligibility systems and Unified processes
Proficiency in Microsoft 365 Excel Word PowerPoint Access and Visio
Knowledge of methods and techniques of computer systems analysis design technical terminology codes and standard abbreviations.
Experience with one or more of the following: data structures application programming database development or relational database theory and technology
Ability to prepare flow charts diagrams and Use Cases.
Deliver oral and written instructions in a precise understandable manner
Prepare required deliverables in accordance with established procedures
Strong organizational skills with the ability to maintain accurate records and status reporting
Ability to understand and apply the policies procedures specifications standards and guidelines governing assigned unit activities
Knowledge of MA HIX or other State Health Exchange
Strong organizational skills problem-solving aptitude and attention to detail
Ability to work well with others in a fast fast-paced dynamic environment
Strong initiative and ability to manage multiple projects as well as strong follow-through skills
Must be able to work collaboratively collegially and cooperatively with others in an environment where deliverables are potentially dependent on the output of others
Client is developing a strategic plan to streamline and combine its current eligibility and enrollment processes through the One Health initiative. Eligibility and enrollment processes for MAGI members currently serviced through the Health Insurance Exchange (HIX) and non-MAGI members currently serviced through the legacy MA21 mainframe system. The system will be modernized on a modular basisto provide a single point of access for individuals and/or families applying for public health insurance benefits. The modernization will provide common data storage and eligibility determination processes and rules for all Medicaid programs. To develop a plan for implementing a single point of access for benefits EOHHS is undertaking an intensive effort to map the current state of Medicaid and MA21 operations and the systems that support those operations then will port those operations and systems to a new infrastructure. The MA21 system is the MassHealth legacy mainframe-based eligibility determination system that manages seniors and those in need of long-term care services populations. These populations are also described as non-MAGI.
MA21 seeks a highly motivated Sr. Business Analyst (SBA) to liaison between the business community and the technical development team. The SBA for MA21 will analyze requirements construct workflow charts and diagrams study system capabilities and write specifications. The SBA is an active member in all phases of the Software Development Life Cycle (SDLC) including post-production verification. The SBA will ensure that the implemented project maintenance enhancement or defect fix meets the requirements of the business community. The SBA will analyze business and user needs document Use Cases that conclude with approved Functional Requirements. This role is integral to the success of the One Health Initiative.
Job Duties and Responsibilities:
Act as liaison between business users the MA21 development group to gather and document Scope Use Cases and Functional Requirements
Prepare manage and communicate project plans and coordinate project activities with team members as required
Create and maintain required Unified Process artifacts for the approved SDLC process. Submit the artifacts for review distribution and business approvals
Prepare or administer the preparation of implementation plans user guides and/or documentation as required.
Facilitate interactions with other IT areas and business units both internal and external
Serve as liaison between EHS development groups and Infrastructure Teams
Serve as Project Manager as required for simple projects and report projects and task status to senior management
Diagnose and resolve system performance problems identified by Production Control users or management
Communicate effectively with business users and managers. Ensure project documentation plans and scheduling comply with agency initiatives and priorities
Identify communicate and facilitate a resolution to any production support user requests or triaged Helpdesk tickets
Monitor and measure the success of implemented solutions in the Production environment
Participate in release meetings for maintenance and development projects ensuring all platform requirements are met
Work closely with QA to resolve any issues prior to the release date
Identify risks potential scope creeps and escalating issues to the client and management
Create Unit test results in accordance with process Scope and Business requirements
Ensure testing validates the quality reliability and completeness of business services deployed on the new platform
Bachelors degree in computer science Information Systems Business Administration or a related field
Required Skills and Experience:
Minimum of (3) three years of extensive experience with project management as a Senior Business Analyst of a large-scale application
Minimum of (3) years of experience in working in all phases of the Software Development Life Cycle (SDLC) including postproduction verification
Preferred Skills Experience and Knowledge:
Prior Government or healthcare experience
Knowledge of the principles of software development using the approved SDLC
Proficient knowledge of Jira Long Term Care Population Complex eligibility systems and Unified processes
Proficiency in Microsoft 365 Excel Word PowerPoint Access and Visio
Knowledge of methods and techniques of computer systems analysis design technical terminology codes and standard abbreviations.
Experience with one or more of the following: data structures application programming database development or relational database theory and technology
Ability to prepare flow charts diagrams and Use Cases.
Deliver oral and written instructions in a precise understandable manner
Prepare required deliverables in accordance with established procedures
Strong organizational skills with the ability to maintain accurate records and status reporting
Ability to understand and apply the policies procedures specifications standards and guidelines governing assigned unit activities
Knowledge of MA HIX or other State Health Exchange
Strong organizational skills problem-solving aptitude and attention to detail
Ability to work well with others in a fast fast-paced dynamic environment
Strong initiative and ability to manage multiple projects as well as strong follow-through skills
Must be able to work collaboratively collegially and cooperatively with others in an environment where deliverables are potentially dependent on the output of others
Client is developing a strategic plan to streamline and combine its current eligibility and enrollment processes through the One Health initiative. Eligibility and enrollment processes for MAGI members currently serviced through the Health Insurance Exchange (HIX) and non-MAGI members currently serviced through the legacy MA21 mainframe system. The system will be modernized on a modular basisto provide a single point of access for individuals and/or families applying for public health insurance benefits. The modernization will provide common data storage and eligibility determination processes and rules for all Medicaid programs. To develop a plan for implementing a single point of access for benefits EOHHS is undertaking an intensive effort to map the current state of Medicaid and MA21 operations and the systems that support those operations then will port those operations and systems to a new infrastructure. The MA21 system is the MassHealth legacy mainframe-based eligibility determination system that manages seniors and those in need of long-term care services populations. These populations are also described as non-MAGI.
MA21 seeks a highly motivated Sr. Business Analyst (SBA) to liaison between the business community and the technical development team. The SBA for MA21 will analyze requirements construct workflow charts and diagrams study system capabilities and write specifications. The SBA is an active member in all phases of the Software Development Life Cycle (SDLC) including post-production verification. The SBA will ensure that the implemented project maintenance enhancement or defect fix meets the requirements of the business community. The SBA will analyze business and user needs document Use Cases that conclude with approved Functional Requirements. This role is integral to the success of the One Health Initiative.
Job Duties and Responsibilities:
Act as liaison between business users the MA21 development group to gather and document Scope Use Cases and Functional Requirements
Prepare manage and communicate project plans and coordinate project activities with team members as required
Create and maintain required Unified Process artifacts for the approved SDLC process. Submit the artifacts for review distribution and business approvals
Prepare or administer the preparation of implementation plans user guides and/or documentation as required.
Facilitate interactions with other IT areas and business units both internal and external
Serve as liaison between EHS development groups and Infrastructure Teams
Serve as Project Manager as required for simple projects and report projects and task status to senior management
Diagnose and resolve system performance problems identified by Production Control users or management
Communicate effectively with business users and managers. Ensure project documentation plans and scheduling comply with agency initiatives and priorities
Identify communicate and facilitate a resolution to any production support user requests or triaged Helpdesk tickets
Monitor and measure the success of implemented solutions in the Production environment
Participate in release meetings for maintenance and development projects ensuring all platform requirements are met
Work closely with QA to resolve any issues prior to the release date
Identify risks potential scope creeps and escalating issues to the client and management
Create Unit test results in accordance with process Scope and Business requirements
Ensure testing validates the quality reliability and completeness of business services deployed on the new platform
Employment Type
Full-time
Key Skills
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