EHR Inpatients Order Analyst
EHR Inpatients Order Analyst
Posted on :
30-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
30-07-2025
Job Description
Roles/Responsibilities:
- Build required orders order sets order rules and inpatient related configuration as a working member of the Health IT Orders team - with a dedicated focus on client requests and CalAIM
- Review and troubleshoot user incidents and requests related to inpatient security or regulatory needs with a dedicated focus on client
- Collaborate with other application team members on ensuring reporting attestation and workflow design is appropriate and working within client for the purpose of CalAIM JI project
- Work directly with client stakeholders and end users to address and resolve issues specific to CalAIM JI configuration/changes directed from client
Mandatory Skills:
- 2 to 10 years of experience working with Epic Orders and or other Epic Inpatient modules
- 2 to 10 years of Tier 2 direct build support of physicians and nursing in a healthcare system working with Epic
- Experience of full lifecycle implementation support for an Epic application/system
- Maintained Epic certification in Orders at minimum
- Experience with employing Service and Change Management standards in a healthcare IT setting (e.g. via ServiceNow Salesforce)
- Qualifications:
- Ability to identify analyze and recommend improvements and enhancements to operational processes system automation and information flows to ensure greater integration of functions within the organization.
- Coordinate security workgroups ensure integrity of the systems security infrastructure and provision security for users.
- Serve as the first point of contact for users customers and vendors on EHR-related issues; troubleshoot problems and respond to inquiries.
- Support assigned interfaces and ensure interfaces meet the needs of end users. Perform a variety of analytical duties in the design implementation and maintenance of EHR information systems or applications.
- Implement testing requirements and process facilitate end user testing hardware testing and maintain test environments.
- Participate in the evaluation of new application releases test new applications and system upgrades.
- Install or upgrade software applications; and troubleshoot software and application related problems.
- Interact with end users and vendors on project design issues and work to resolve vendor production support issues
- Knowledge Skills & Abilities:
- Knowledge:
- Epic software applications.
- Design implementation testing updating maintenance evaluation and analysis of system configuration system setup and application tables.
- Clinical applications and regulatory standards a wide range of application functionality content and associated workflows.
- Customer service principles.
- Policies procedures and business operations.
- Principles and procedures in project management and project management methodologies.
- ServiceNow or similar ITSM system vendor support experience
- Skill/Ability to:
- Interact with and work collaboratively with multidisciplinary teams.
- Learn and retain knowledge of all assigned applications.
- Troubleshoot application issues and system errors.
- Multi-task complex work assignments.
- Follow standards for naming and number conventions and security classifications.
- Configure implement maintain and evaluate Epic applications and platform.
- Design modify and implement testing process.
- Create security classification templates.
- Communicate effectively both orally and in writing.
- Prioritize effectively and manage time efficiently.
- Lead meetings and resolve conflicts.
- Understand ITSM and Change Management policy for Health IT
Desirable Skills: N/A
Employment Type
Full-time
Key Skills
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