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The Vice President of Marketing & Communications (VPMC) oversees the marketing communications and ministry partner experience strategies for the organization. This position is responsible for generating the wow that grows the value of East-Wests brand and attracts and serves ministry partners for its mission and services. The VPMC plays a key leadership role in East-Wests overall public relations communications and brand development strategies. Success for the VPMC will be determined by establishing annual audience growth and revenue generation goals with the EVP of Development. Additionally the VPMC is responsible for working with other department heads on various marketing and communication needs in order to maintain organizational brand consistency and to achieve related interdepartmental position is responsible for playing their part to achieve the bigger mission of East-West and for ensuring that all marketing and communications are clearly aligned with East-West Ministries Vision Mission Values Statement of Faith and Biblical principles.
As an ambassador of faith in Christ and rooted in Biblical principles the VPMC will actively minister to East-West leadership staff partners and the community in a manner that exhibits Christ-character through personal and corporate spiritual disciplines.
Essential Duties & Responsibilities
Growing Visibility
Generate and amplify opportunities for the East-West brand to gain credibility and for East-West leadership to be viewed as missions thought-leaders.
Oversee and support outside consultants in public relations communications and marketing technology (i.e. website optimization and search-engine optimization).
Act as the eyes and ears for the organization in the marketplace.
Marketing
Track key metrics through dashboard analysis.
Provide direction to the team and contractors to optimize ad spend engagement and conversion to help achieve goals and objectives of the department and organization.
Revenue
Develop and execute a revenue growth strategy for communications channels which supports East-Wests annual revenue goals.
Ensure the team is equipped with the most accurate information about field ministry activities for communications related to revenue generation.
Ensure consistent use of all back-end systems to track growth of revenue among communications channels and analyze results of campaign strategies.
Ministry Partner Experience
Donor Experience
Develop and execute a donor experience journey for all donor segments that leads to a growing engagement with East-West.
Lead team to create effective and compelling event experiences for East-Wests constituency.
Create opportunities to learn from our donors experience with the organization to improve our donors engagement.
Other External Audiences Experience
Collaborate with other department heads to create and execute experience journeys for all other external audiences.
Regularly evaluate the engagement of our external audiences compared to departmental goals.
Communications and Brand Management
Support the East-West brand and its ongoing development in partnership with the EVP of Development.
Leads regular cross-functional PR marketing and communications brainstorming events to expand the reach of the brand.
Oversee ongoing optimization and customer experience of the organizations website and digital presence.
Ensure visual tone style communications (email and print) and web standards that express East-Wests brand.
Collaboratively manage an annual communication calendar to coordinate communications scheduling.
Provide editorial review service for all external messages.
Work closely with the Development team to ensure the continuity of Developments donor messaging.
Team Management
Provide day-to-day leadership to the Marketing and Communications Team.
Provide feedback to the team on the success of various marketing efforts.
Education and Experience
Bachelors degree in Marketing Communications Public Relations Journalism Business Administration or a related field required
A masters degree in a relevant field strongly preferred
5-10 years of progressive experience working in marketing communications and/or public relations
Minimum of 5 years of experience in a senior management or leadership role with demonstrated success in leading and developing teams.
Proven track record of developing and executing successful and measurable marketing and communication strategies
5-10 years of ministry/nonprofit experience strongly preferred
Strong experience in brand management including developing and implementing brand platforms and strategies
Uphold a close and growing relationship with Jesus Christ
Skills and Abilities
Demonstrated leadership and management skills including effectively managing direct reports coaching and development for performance improvement and holding teams accountable for objectives and deadlines.
Proven ability to inspire encourage and motivate individuals and groups fostering ownership and accountability.
Proven ability to think strategically and translate vision into actionable plans.
Strong analytical skills with the ability to interpret data evaluate issues prioritize effectively and make sound decisions.
Excellent verbal and written communication skills including proficiency in grammar spelling and communicating effectively with diverse audiences.
Ability to respond diplomatically and professionally handle unexpected confrontations or interruptions.
Self-starter with excellent time-management and organizational skills including evaluating and prioritizing issues and managing multiple tasks and projects.
Diligence and attention to detail are necessary to meet deadlines in a fast-paced work environment.
Proficiency in relevant marketing and communication technologies and platforms.
Proficiency in Google Enterprise Workspace
Ability to travel domestically and internationally.
Mission Alignment
All East-West Ministries International employees will:
Maintain a firm commitment to East-Wests vision mission values Statement of Faith and beliefs
Display a growing and mature faith in Jesus Christ
Be active in a local church body
Required Experience:
Chief
Full Time