In-Store Customer Service Associate
In-Store Customer Service Associate
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Job Description
- Offer customers a place to voice their concerns and react in a professional and empathetic manner
- Offer customers an excellent service by providing them with information about our products services promotions and availability
- Problem solve customer cases in a professional manner by gathering all necessary information and informing customers about different options and acceptable solutions
- Stay up to date and informed about all of Structubes new products promotions and services
- Build a good customer experience relationship with customers to increase customer retention
- Work effectively with internal teams to ensure a positive customer experience
- Process order pick-ups exchanges and returns.
Qualifications :
- Good interpersonal skills in a call center environment
- Previous customer experience in handling returns
- Able to solve problems is resourceful and motivate
- Good reading and writing skills
- Ability to prioritize workload.
Additional Information :
At STRUCTUBE we believe in equal access to employment and the richness of the diversity of our employees!
About us:
Structube wants to offer its clients a wide range of modern edge home furniture at its best affordable prices! We help our customers rediscover their home one room at a time. With over 80 stores nationwide and over 700 employees and counting Structubes small family business has become a thriving retailer brand looking to transform its future retail markets. Join Structube and come experience working with our ambitious dynamic and motivating team!
Dream a space for them. Dream a career for you!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
