Entry-Level Volvo Automotive Service Advisor
Entry-Level Volvo Automotive Service Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Position Name:
Entry-Level Automotive Service Advisor
Location:
Concord NH
Company:
Lovering Volvo Cars Concord
Position Description:
Lovering Volvo is looking for a Service Advisor to join our team. This is a customer service position in a fast-paced team environment. This person is responsible for communicating with customers regarding their vehicle repair and maintenance needs and to ensure all repairs and maintenance are completed correctly and efficiently.
Compensation:
$40000 -$50000 annually
Job Responsibilities:
- Handle telephone and web inquiries regarding service work and appointments
- Provide an EXCELLENT customer service experience
- Prepare and process repair orders
- Advise customers on the care of their vehicles
- Consult with technicians regarding required repairs
- Review repair orders to ensure that the work has been completed and additional work required is noted
- Explain completed work and charges to customers
- Maintain high customer satisfaction standards
- Maintain a professional appearance
Job Requirements:
- Previous automotive experience is preferred but not required
- Customer service skills the desire to go above and beyond for your customers
- Excellent communication skills candidate needs to be a clear and confident communicator
- Team oriented our environment encourages teamwork when each of us succeed we all succeed
- Reliable the team around you can depend on you to be on time and to perform your job well
- Positive personality we like to have fun and we like people who want to have fun with us. The glass is always half-full!
- Desire to grow within our organization
- Self-starter
- Detail-oriented
- Proficient with using computer systems with experience using CDK a plus
- Strong work ethic
What We Will Provide for You:
- Competitive pay
- Paid factory training and in-house training program
- 3 weeks paid time offin the first year
- Employee matching 401K program
- Medical vision and dental benefits (Anthem Blue Cross Blue Shield; company pays 50%)
- Higher education tuition assistance
- Employee purchase discounts
- Focus on employee wellness
About Us:
We are different from the typical car dealership. Or at least thats what our employees and customers think. We are in business because we know how to make buying and servicing a vehicle fun and easy. It starts with being transparent from the moment customers visit our website through when they take delivery of their new car. The living proof is in our reputation. Weve been consistently rated Best Auto Dealer by Best of Surveys.
Required Experience:
Junior IC
Employment Type
Full-Time
