Service and Parts Counter Clerk - Pooler, GA
Service and Parts Counter Clerk - Pooler, GA
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.
Purpose:
Assist the service manager in maintaining accurate and on-time reports and records relative to the service departments operation within the dealership. Responsible for selling receiving and delivery of parts and addition performs in-store customer service and stocking duties.
Responsibilities:
Fields internal and external customer inquiries to the Service Department
Promotes and sells products and/or services to meet customer needs
Supplies Service Technicians with parts as required
Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they a closed and invoiced
Maintains the service library with current information (for example files bulletins manuals multi-media etc.) under the direct supervision of the Service Manager
Maintains Service Department filing and records
Updates customer profiles using equipment hours or other information from the customer work orders
Maintains accessories and supplies and prepares replacement orders
May prepare Service Technician efficiency reports
May process warranty and/or product improvement claims including the computation of charges submission and follow up
Additional Qualifications/Responsibilities
Experience Education Skills and Knowledge:
Basic knowledge of accounting practices
Ability to use and understand desktop load applications such as Microsoft Office and internet functions
Knowledge of office procedures
General understanding of mechanical/technical terms is preferred
High School Diploma or equivalent work experience
Employment Type
Full Time
