Planning/Scheduling Team Leader

About the Role:

We are recruiting for a Planning Team Leader who is responsible for a small teamto plan and manage essential jobs for our Tankering Operations Division for Southern Water which operates 24/7. You will work at the clients head office in a team to effectively manage and prioritise the work of the Tankering services throughout the Region of Hampshire and Sussex.

Working Pattern: Monday - Friday

Working Hours: 40 hours per week / 8am - 4.30pm (1/2 lunch)

Salary: 32000

Location: Durrington

Key Responsibilities:

• Train and motivate the team to plan all working for the Tankering division within contractual SLAs whilst optimising travel routes and field productivity

• Working closely with the key Operational stakeholders to identify and rectify issues whilst improving the effectiveness of the operations department.

• Maintaining high standards within Health Safety & Environment Housekeeping Performance Waste Communication and Continuous Improvement.

• Lead the team to manage and coordinate the promoted workload according to defined priorities estimating resource and duration requirements in line with agreed metrics.

• Engage with external and internal customers in scheduled meetings.

• Conduct regular 1-2-1s with team members and take responsibility for the coaching and development of the Planning Team

• Track and monitor performance against KPIs with a clear plan for opportunities to improve.

• Work with teams to enhance data quality in work promotion and scheduling to drive continuous improvement.

• Maintain timely and accurate input and uploading of information into the works management systems ensuring that all issues are recorded and escalated.

• Ensure that all the client and operational requirements are met in a professional and efficient manner. This may include keeping the client and management team to be informed of any ongoing incidents or events.

• You will ensure the highest level of customer service is achieved to both external and internal customers providing excellent customer satisfaction.

• Provide a positive and innovative input into the team through provision of solutions to problems and embracing change.

Skills/Qualifications:

• Experienced Planning Team Leader preferably in the Utilities Industry

• Attention to Detail
• Experience of working within a fast-paced environmentwould be an advantage.
• Competent skills in Microsoft Office particularly Excel.
• Strong communication skills for both dealing with stakeholders engineers team and customers
• Leadership skills with the ability to motivate and inspire.
• Excellent organisational and prioritisation skills
• Ability to analyse and validate operational data to ensure accurate scheduling.
• Familiarity with scheduling software and operational planning tools used within water industry contracts would be an advantage.

Benefits:

• 24 days holidays
• Pension and death in service
  
• Training and progression opportunities

This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.

At Lanes Group nothing is more important than the health safety and well-being of our people and our customers. Its a major reason we are the UKs largest independent specialist infrastructure delivery partner of choice with a turnover in excess of 530 million (EBITDA 45m) with over 5000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully.

The Lanes Group plc comprises of a range of established service providers subsidiaries which complement the specialist service of Lanes by both work type and geography. Increasing our overall capability assets and offering to our customers.

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We are an equal opportunities employer and welcome applications from under-represented members of the community

Strictly no agencies please