Individual Carer Advocate

Carers WA values its dedicated and skilled employees and aims to create a flexible supportive and family and carer friendly workplace. Carers WA actively supports diversity and inclusion and we encourage Aboriginal and Torres Strait Islander people people from culturally diverse backgrounds LGBTIQA people neurodiverse people carers and people with disability to apply.

We want to provide a space for everyone to have the best experience through the recruitment process please tell us how we can best support you.

About Carers WA:

Carers WA is the peak body representing the needs and interests of carers in Western Australia and is part of a national network of Carers Associations providing a range of support services supporting Carers across Western Australia. Carers provide unpaid care and support to family members and friends who have disability mental health challenges a chronic condition terminal illness an alcohol or other drug issue or who are frail aged.

Carers WA will support and provide you with:

• A friendly supportive and collaborative workplace environment
• Access to clinical supervision and EAP services
• Training and development opportunities pertinent to your role
• Work/life balance
• A competitive salary including salary packaging and added leave

About the Role:

The primary focus for this role is to provide 1:1 support and advice to carers with complex needs or who are in crisis and require advocacy assistance. The Individual Advocate provides referrals to appropriate supports and services as required. This role works alongside the Systemic Advocacy and Policy team raising issues received from carers and service providers and building relationships with other advocacy services.

Flexibility is required to balance outreach work group work as well as phone and digital support for carers in the community.

Carers WA promotes a workplace free of physical and psychological harm however acknowledges that some roles and inherent actions of our business mean there may be exposure to traumatic narratives. Typical stressors associated with this role may include handling difficult conversations such as conversations around suicidal ideation and exposure to traumatic these instances and where possible Carers WA will mitigate the impact of this exposure.

Essential Selection Criteria:

1. Social Work or similar qualification and/or minimum of 2 years experience in a similar role.
2. Experience in providing specialist information to support family carers to resolve issues which impacts on their caring role.
3. High level negotiation skills and experience in conflict resolution.
4. Excellent verbal and written communication skills.
5. An understanding of person-centred trauma informed and recovery focused practice.
6. High level of competency using computer software (Microsoft Office Suite customised client databases virtual communication modes)
7. Current C class Drivers Licence and National Police Clearance issued within the last 3 months (to be provided upon employment)
8. National Police Clearance issue within the last 3 months (to be provided upon employment)
9. While not essential an understanding of carers issues and needs is desirable (e.g. lived experience).

Position description for this role is available upon request from

Applications close EOB on Friday 25 August 2025. Carers WA reserve the right to begin the recruitment process and withdraw the position prior to the close date/time.

Please note: Only shortlisted applicants will be contacted for an interview. Applications must include a covering letter addressing the selection criteria Curriculum Vitae and contact details of two professional referees. Applications can be submitted online via this recruitment platform.

Carers WA is a Level 3 Carer Friendly Accredited organisation.

The organisation is committed to providing a zero harm workplace in regard physical and psychosocial hazards.

To learn more about working with Carers WA we encourage you to visit our website .