Automotive Sales Consultant- KIA North- ICL Autos
Automotive Sales Consultant- KIA North- ICL Autos
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Salary Not Disclosed
1 Vacancy
Job Description
KIA North a International Cars Ltd. Inc. Company is seeking Full Time dedicated professionals with a passion for Automobile Sales to join our team! Candidates with experience in customer service retail sales or service/hospitality industries are encouraged to apply!
ICL is employee owned and proud of our dealerships: Honda North 1 North Pre-Owned and KIA North in Danvers MA Dover Honda & Dover Chevrolet in Dover NH Porsche of Stratham Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland NH.
What we offer:
- Annual Profit-Sharing Bonus up to $14000!
- Above market pay!
- Earn up to 4 weeks paid vacation plus personal time off
- Employer sponsored healthcare benefits WE PAY 64%
- Vision Flexible Spending Accounts Short Term Disability
- Company paid Life Insurance and Long-Term Disability
- Generous 401(k) match
- Earn shares in our Employee Stock Ownership Plan
- Tuition Reimbursement
- Opportunities for Professional Development and Growth
- CLOSED ON SUNDAYS
- Only Employee-Owned Auto Dealership Group in New England
Responsibilities:
- Assist customers in selecting a vehicle by asking engaging questions and listening carefully to their responses.
- Timely follow-up with clients to ensure referral business.
- Assists the department manager to meet and ensure departmental objectives of the dealerships annual budget and achieve the departmental goals of the business plan;
- Provides and ensures exceptional customer service in the vehicle department maintaining a personal customer satisfaction rating from the manufacturer at or above the company standard;
- Provides insight and ideas to the department in order to maintain a sustained competitive advantage;
- Turn over 100 percent of closed transactions to Business Manager along with properly completed paperwork (insurance information trade title etc.).
- Writes complete sales orders and processes paperwork in accordance with established dealership policies.
- Prepares sold vehicles for customer delivery prior to customer arrival and perform high-quality and professional demonstrations of new/used vehicles.
- Delivers vehicles to customers ensuring that the customer understands the vehicles operating features warranty and paperwork.
- Knows and understands the federal state and local laws which govern retail automobile sales.
- Sells/leases and delivers a minimum number of units as defined in the dealership sales pay plan.
- Attends product and sales training courses as requested by sales manager.
- Keeps abreast of new products features accessories etc. and their benefits to customers.
- Knows and understands equity and values and is able to explain depreciation to the customer.
- Follows up on all post-delivery items tag/title work and special requests to be sure that all customer expectations are met.
- Reviews and analyzes actions at the end of each day week month and year to determine how to better utilize time and plans more effectively (CRM).
- Assists with snow removal. Moves/arranges vehicles on lot.
- Assure that keys and dealer plates are properly maintained to prevent loss or theft.
Requirements:
- High School Diploma or equivalent
- Excellent communication skills with a customer focus and friendly attitude
- Flexible schedule to cover store hours including some weekends & evenings.
- Strong computer aptitude and organizational skills.
- Must have a valid drivers license and a motor vehicle record acceptable to ICL Insurance Company requirements
- Pre-employment background check and drug screening required
Join our team today! Be part of a company where all employees are valued respected and encouraged. ICL is an active part of the communities in which we operate and we strive to make positive contributions in the lives of all of our customers.
International Cars LTD does not discriminate in employment on the basis of race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization retaliation parental status military service or other non-merit factor.
Required Experience:
Contract
Employment Type
Full Time
