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Lodge Manager

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1 Vacancy
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Job Location drjobs

Bismarck, ND - USA

Monthly Salary drjobs

$ 69395 - 102705

Vacancy

1 Vacancy

Job Description

Lodge Manager

Position #:

Salary: $69395

Grade: SGS09

Requisition: 50875

Location: DeGray Lake Resort State Park Bismarck AR

Closing date: Until Filled


This position supervises the operation of a 90-room lodge with 114-seat restaurant and 300-seat convention center complex. The Lodge Manager supervises the work of a large-sized service and maintenance staff by interviewing applicants making hire or termination decisions assigning and reviewing work and training and evaluating the performance of incumbents. Other job duties include supervising the coordination of facility activities preparing reports on business activities revenue projections cost control and inventory control providing information to customers and the public on facility services and functions and performing related responsibilities as required or assigned. This position is subject to 24-hour call 7 days a week and may be required to work holidays weekends evenings and some nights. A criminal background check and a drivers record check are required.

This position offers a full benefit package including paid holidays annual and sick leave health insurance and a retirement pension. Paid in-park housing and utilities provided.

Applicants must meet or exceed the following qualifications:At least three years of experience in hospitality management facility operations or a related field including two years in a leadership capacity. Other job-related education and/or experience may be substituted for all or part of these basic requirements except for certification or licensure requirements upon approval of the qualifications review committee.

We are an EOE/ADA/AA employer. Minorities and women encouraged to apply.

Applications accepted online only: Arkansas Department of Parks Heritage and Tourism has three major divisions: Arkansas State Parks Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansass natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the states economy by generating travel and enhancing the image of the state.

Position Information

Job Series: Parks Competitive

Classification: Lodge Manager

Class Code: RPA04C

Pay Grade: SGS09

Salary Range: $69395- $102705

Job Summary

The Lodge Manager is responsible for overseeing the daily operations of a state-operated lodge ensuring high-quality guest services facility maintenance and staff management. This role involves supervising lodge personnel maintaining financial accountability ensuring compliance with health and safety regulations and enhancing the overall visitor experience.

Primary Responsibilities

Oversee all aspects of lodge operations including front desk housekeeping food services and clean well-maintained and safe facilities for guests and inventory and supplies to maintain optimal stock levels for guest state and federal safety sanitation and operational excellent customer service to guests addressing concerns and resolving issues and implement strategies to enhance guest satisfaction and promote return special events group reservations and seasonal activities to maximize lodge budgeting financial reporting and revenue tracking for lodge lodging rates reservations and occupancy reports to ensure optimal revenue cost-effective strategies to maintain financial records reports and documentation as required by state train and supervise lodge employees ensuring adherence to policies and staff by interviewing recommending staff for hire/fire assigning and reviewing work counseling and evaluating the performance of compliance with state health and safety regulations for hospitality staff on emergency procedures first aid and risk management to emergency situations including severe weather events or guest group sales activities to ensure policy adherence and the highest guest occupancy levels and guest services.

Knowledge and Skills

Strong organizational and multitasking abilities to oversee multiple of hospitality management budgeting and facility to interpret and apply state policies regulations and verbal and written communication skills to interact with guests staff and problem-solving and conflict-resolution skills to handle guest concerns to train supervise and motivate a diverse team of delegation and decision-making skills to ensure smooth day-to-day of lodging management systems reservation software and point-of-sale with budgeting financial reporting and revenue management.

Minimum Qualifications

At least three years of experience in hospitality management facility operations or a related field including two years in a leadership capacity.

Licensure/Certifications

N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race color religion sex pregnancy age disability citizenship national origin genetic information military or veteran status or any other status or characteristic protected by law.


Required Experience:

Manager

Employment Type

Full Time

Company Industry

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