Student - Residence Hall Front Desk Attendant
Student - Residence Hall Front Desk Attendant
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Job Description
Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932 our people-centered strategy has defined us and helped us grow a team that now serves over 180000 learners worldwide.
Our mission to transform lives is made possible by talented people who bring diverse industry experience backgrounds and skills to the university. And today were ready to expand our reach. All we need is you.
The opportunity
Southern New Hampshire University is currently seeking a student employee to fill the role as a Front Desk Attendant for Monadnock Hall on campus. Front Desk Attendants are students who work towards the accomplishment of the goals and objectives of the Office of Residence Life through providing support and assistance to the halls community members. A primary focus is to ensure we know who is entering the halls during open desk hours. This position is open to any SNHU UC student and is not restricted to residents assigned to these halls. Commuter students are also welcome to apply.
Job Responsibilities:
- Be present attentive and accessible to community members at the front desk in the lobby
- Welcome community members into the building and direct them as needed following building access guidelines
- Verify students are tapping into Monadnock Hall and verifying appropriate students are entering the building
- Attend Training sessions
- Answer community members questions or direct them to offices/resources where they can find answers
- Build community through passive programming and media content throughout the building; support Res Life staff with administrative tasks as assigned
- Conduct basic organizational tasks in the lobbies (game area lounge classroom and desk itself)
- Submit maintenance requests as needed
- Document any community members concerns that arise and share with supervisor
- Connect with Residence Life staff or Public Safety as needed if any emergent escalated or disorderly situations occur
- Uphold Residence Life policies and procedures
- Support the guest registration process
- Meet Bi weekly Monday staff meetings
- Hours: Between 10-12 hours per week within the following timeframes:
- Sunday through Thursday: 6:00pm- 12:00am
- Friday and Saturday: 10:00pm- 2:00am
- Staff will be able to select shifts in slots of 2 hours each max of 2 shifts at a time back-to-back.
Minimum Qualifications:
- Must be a full-time undergraduate student at Southern New Hampshire University
- Policy violations will be reviewed and considered prior to position offers or pursuit of candidacy in the selection process
Preferred Qualifications:
- Applicants who have been an active member of a residential area for at least one semester before starting appointment
Learning Outcomes:
- Develop an understanding of community and the ways in which the front desk supports community development.
- Demonstrate effective communication organization and problem-solving skills.
We believe real innovation comes from inclusion - where different experiences perspectives and talents are celebrated. So if youre wondering whether SNHU is right for you take the leap and apply. You might be just the person were looking for.
Compensation
The hourly pay range for this position is $12.00 - $15.00. Actual offer will be based on skills qualifications experience and internal equity in addition to relevant business considerations.Employment Type
Part-Time
