Bilingual Spanish Point of Sale Support Technician
Bilingual Spanish Point of Sale Support Technician
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Salary Not Disclosed
1 Vacancy
Job Description
- Assist and troubleshoot Teleflora Florists in support of various application software packages PC operating systems and basic hardware via phone/email/chat
- Log calls into the Call / Problem Tracking system
- Effective call resolution and production should meet or exceed the standards set within the department
- Display and provide general levels of customer service.
- Escalate and direct calls as needed
- Provide user feedback to management quality assurance and development
- Must perform all activities in compliance with audit standards in reliability security and quality
- Prepare reporting as required
- Perform other tasks as required
- Maintain communication via multiple platforms
- Ability to work independently with strong time management and organization skills
Qualifications :
Education: High School diploma or equivalent required.
- Fluent in English and Spanish
- Strong customer service background
- Basic knowledge of various PC hardware platforms and operating systems with a fundamental understanding of business applications is helpful
- Experience with personal computers operating systems utility programs and commands is a plus
- Completion of MIS Networking or Accounting courses at the college level or 2-4 years equivalent work experience is helpful
Additional Information :
- Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans and a 401k with match eligibility to secure your financial future and including:
- 24/7 online physician consultations
- virtual mental health resources
- life coaching
- engaging employee community groups
- cash rewards for healthy habits and fitness reimbursements
- library of on-demand fitness videos
- Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
- Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department offering extensive resources like People Manager and leadership training webinars and eLearning courses.
- Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals overcome challenges and drive your career forward.
- Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant positive change in the workplace.
- Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care economic mobility and a healthy environment-to help build thriving communities. Wonderful CSR
- Giving Back to the Community: Make a difference with Wonderful Giving allowing you to allocate company-provided funds to up to three charities of your choice and join Wonderful Neighbor to contribute to group service projects within our local communities.
Say everything and share your Love Out Loud with the gift of Teleflora flowersall made by hand and delivered by hand by your local florist. With more than 10000 member florists in North America alone Teleflora offers the kind of personal touches artistry and expertise you expect from a trusted neighborhood floristeven if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstepTelefloras network of professional florists creates artistic arrangements personally delivered in a vase often on the same day. Teleflora makes every day an occasion with a two-in-one gift that includes a multipurpose keepsake container for long-lasting enjoyment. For more visit: or follow us on Instagram and Facebook and tag your own #LoveOutLoud moment.
Telefora is part of The Wonderful Company a successful fast-growing privately held $6 billion company with 10000 employees worldwide. The Wonderful Companys connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility including more than $1 billion invested in environmental sustainability; $65 million in charitable giving education initiatives and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in Californias Central Valley. To view the current Corporate Social Responsibility report visit .
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance equity and inclusion. All qualified applicants will receive consideration for employment without regard to race color region sex sexual orientation gender identity national origin disability age protected veteran status or other protected categories.
EEO is the law - click here for more information
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
